Position Title: Senior Operations Subject Matter Expert, Signals Operations
Location: Remote with up to 60% Travel
Clearance Requirement: Secret Clearance
Employment type: Full Time
Research Innovations, Inc. (RII) is breaking through the big, slow status quo with transformative technology that fundamentally improves the world. We build advanced software solutions for government and military missions, applying agile development and user-centered design to solve complex, mission-critical problems.
RII is seeking a Senior Operations SME with deep Army Signal domain experience to support worldwide fielding of our Tactical NetOps solution. This role requires a highly experienced professional with a strong operational background in Army tactical networks, communications systems and signal operations across multiple echelons.
You will serve as the critical bridge between warfighter needs and engineering execution, ensuring our solutions are operationally relevant, field-ready, and mission-effective.
WHAT YOU WILL BE DOING
- Travel extensively (up to 60%) to support fielding, training, and operational deployment at military installations
Provide hands-on support to Warfighters for system configuration, validation, customization, and training
Serve as the operational liaison between users and engineering teams to validate system performance and resolve issues
Capture user feedback, workflows, and mission needs to inform product development and enhancements
Support development and implementation of Tactical NetOps capabilities aligned with Army operational requirements
Translate operational concepts into technical requirements and actionable development inputs
Validate operational use cases and identify gaps in current system capabilities
Develop and deliver high-quality briefings, reports, and training materials to stakeholders
Improve training documentation and operational guides when not deployed
Collaborate cross-functionally to communicate complex operational insights clearly and effectively
Apply knowledge of Army staff structures and processes (e.g., Division/BCT level) to support systems engineering efforts
WHAT YOU HAVE DONE
- 10 years, or more of experience in Army tactical signal operations, networking systems, and radio communications
Prior service as a Warrant Officer, Commissioned Officer, or NCO
Experience in 25, 26, or 255 series MOS / Signal Corps / related functional areas
Deep understanding of Army tactical networks and communications equipment at Division and below
Proven ability to operate in both technical and operational environments
Strong analytical, problem-solving, and decision-making skills
Demonstrated experience interfacing with military leadership and cross-functional teams
Ability to work independently in high-tempo, geographically dispersed environments
Experience gathering, analyzing, and presenting operational data and insights
Strong proficiency with Microsoft Office and standard productivity tools
Excellent written and verbal communication skills
EVEN BETTER
Experience serving in leadership or technical roles at DIV/BCT or G6/S6 level
Background in Army training development and instruction
Hands-on experience with systems such as: TRIK, SNN, MBK, TRILOS, SATCOM, MUOS, SILVUS, TSM radios, RF systems
Experience with tactical network planning and architecture design
Familiarity with Command Post infrastructure (TSI, TDI)
Experience with MDMP (Military Decision-Making Process)
Knowledge of network defense and cybersecurity planning in tactical environments
Exposure to systems engineering processes and requirements development
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What We Do
Research Innovations is a small technology company focused on the development and application of emerging technologies that solve complex problems within the Defense and Intelligence communities.
