itD is seeking a Senior Operations & Program Management Leader to drive operational excellence by designing and leading scalable sales operations and strategic programs that enable sustainable growth across a high-performing sales organization. The ideal candidate will bring deep experience in sales operations, business strategy, and program management, with a proven track record of building repeatable processes, leading cross-functional initiatives, and delivering measurable business outcomes through data-driven decision-making.
Location: Hybrid - San Francisco, CA
Pay Rate: 40 - 40.95 (hourly)
Duration: 6 months
We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities:Architect and implement scalable operational frameworks that improve sales efficiency, forecasting accuracy, and operational consistency.
Lead the end-to-end execution of strategic sales programs, establishing milestones, managing risks, and ensuring successful delivery.
Analyze complex business data using advanced Excel, Google Sheets, business intelligence tools, and AI-enabled solutions to deliver actionable insights for leadership.
Partner with senior business leaders to communicate strategic recommendations, operational performance, and process improvements through clear executive-level presentations and reporting.
Identify operational bottlenecks and develop innovative, scalable solutions that enhance productivity and support a rapidly growing sales organization.
Collaborate cross-functionally with Sales, Finance, Marketing, and Revenue Operations teams to align priorities and drive organizational success.
Build and continuously improve repeatable operational processes that support long-term business growth and organizational scalability.
Attend regular internal practice community meetings.
Collaborate with your itD practice team on industry thought leadership.
Complete client case studies and learning material (blogs, media material).
Build out material to contribute to the Digital Transformation practice.
Attend internal itD networking events (in person and virtual).
Work with leadership on career fast-track opportunities.
Extensive experience in sales operations, business strategy, or program management within a high-growth technology or enterprise sales environment.
Advanced proficiency with Microsoft Excel and Google Sheets, including complex modeling and data analysis.
Experience with modern program management platforms such as Asana, Jira, Monday.com, or similar tools.
Demonstrated ability to leverage AI tools to improve operational efficiency and productivity.
Exceptional written and verbal communication skills with experience presenting complex information to executive-level stakeholders.
Proven ability to independently manage multiple priorities and deliver results in a fast-paced, high-growth environment.
Strong experience designing scalable operational processes and leading cross-functional initiatives.
Experience supporting large-scale sales strategy and planning initiatives.
Experience developing executive dashboards and business performance reporting.
Familiarity with business intelligence and analytics tools.
Experience driving organizational transformation and operational excellence programs.
Proven success influencing cross-functional stakeholders without direct authority.
Bachelor's degree in a relevant field or equivalent work experience required.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Skills Required
- Extensive experience in sales operations, business strategy, or program management within high-growth technology or enterprise sales environments.
- Advanced proficiency with Microsoft Excel, including complex modeling and data analysis.
- Advanced proficiency with Google Sheets, including complex modeling and data analysis.
- Experience with modern program management platforms (Asana, Jira, Monday.com, or similar).
- Demonstrated ability to leverage AI tools and AI-enabled solutions to improve operational efficiency.
- Exceptional written and verbal communication skills with experience presenting to executive-level stakeholders.
- Proven ability to independently manage multiple priorities and deliver results in a fast-paced environment.
- Strong experience designing scalable operational processes and leading cross-functional initiatives.
- Bachelor's degree in a relevant field or equivalent work experience.
- Onsite work in San Francisco, CA (position is not remote).
- Direct W2 employment required; employer unable to offer visa sponsorship.
- Experience supporting large-scale sales strategy and planning initiatives.
- Experience developing executive dashboards and business performance reporting.
- Familiarity with business intelligence and analytics tools.
- Experience driving organizational transformation and operational excellence programs.
- Proven success influencing cross-functional stakeholders without direct authority.
What We Do
itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC
