Senior Operations Manager

Posted 7 Days Ago
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London, Greater London, England, GBR
In-Office
Senior level
Professional Services • Real Estate • Consulting • Utilities
The Role
Leads UK Survey and Digital Engineering operations, including resource planning, utilization, project delivery, financial performance, forecasting, and profitability. Manages Operations Managers across multiple teams, balances workloads, resolves operational and client escalations, coordinates with Sales and Finance, improves processes, and develops a culture of accountability and continuous improvement.
Summary Generated by Built In

Senior Operations Manager, London ,UK


We seek to move the world forward through innovative thinking.
 Woolpert is an award‑winning, global leader in architecture, engineering, and geospatial services. We blend design excellence with cutting‑edge technology to deliver exceptional client value, and as a certified Great Place to Work®, we embrace progress and innovation to create limitless opportunities for career growth.

As part of Woolpert, Murphy Geospatial – A Woolpert Company contributes deep geospatial expertise across Europe, supporting complex infrastructure, property, manufacturing, utilities, and natural‑environment projects through world‑class data capture, verification, and governance.

 

Position Overview

We are looking for an experienced Senior Operations Manager to lead the day-to-day operational performance of our UK Survey & Digital Engineering teams.

This is a senior leadership role with real autonomy and accountability. You’ll lead our Operations Managers across the UK, taking ownership of resource planning, utilisation, operational performance, project delivery and financial performance across multiple teams.

A major focus will be ensuring we use our people and resources effectively across the business, balancing workloads between teams, improving chargeable utilisation and supporting successful project delivery.

You’ll also act as the primary operational escalation point, making decisions, resolving challenges and driving improvements without needing day-to-day direction.

 

What You Will Do

  • Lead and support Operations Managers across our UK Survey & Digital Engineering teams.
  • Take ownership of resource planning and utilisation, balancing workloads across teams to maximise capacity and productivity.
  • Oversee operational performance, ensuring projects are delivered on time, within budget and to the required standards.
  • Drive strong commercial and financial performance, including revenue, margins, forecasting and project profitability.
  • Act as a senior escalation point for operational and client issues, taking ownership of resolutions and recovery plans.
  • Work closely with Sales and Finance to align project pipeline, resources and future capacity requirements.
  • Identify opportunities to improve operational processes, efficiency and consistency across teams.
  • Build a culture of accountability, collaboration and continuous improvement, while supporting the development and retention of our people.
     

What You Will Bring

  • At least 3 years’ experience in a senior operations or management position.
  • Strong experience managing resources and utilisation across multiple teams or departments.
  • Good commercial and financial understanding, including budgets, forecasting, WIP and project profitability.
  • Experience overseeing project delivery and resolving operational and client challenges.
  • Strong stakeholder and client management skills.
  • An understanding of health, safety, quality and technical standards.
  • A degree or relevant professional experience within surveying, engineering, construction or a related discipline would be advantageous.
  • The ability to travel to UK offices, project sites and client locations when required.
  • The right to work in the UK and fluent English language skills.

Benefits You Will Love

At Murphy Geospatial – A Woolpert Company, you’ll join a collaborative and innovative team where your expertise makes a real impact. Our benefits include:

  • Competitive salary with a comprehensive benefits package aligned to your experience
  • Access to cutting‑edge geospatial technology and industry‑leading tools
  • Flexible working options designed to support work–life balance
  • Enhanced wellbeing support, including employee assistance initiatives
  • Opportunities within a growing, globally connected organisation through our partnership with Woolpert
  • Earn the opportunity to become an owner of the firm.
  • Performance‑related bonus scheme that rewards your contribution
  • Fitness and Wellbeing reimbursement programme 

 

 

Equal Employment Opportunity

Woolpert is an equal‑opportunity employer committed to full inclusion of all individuals. We recruit, train, and promote without regard to protected characteristics. For more information, see our EEO resources.

Applicants requiring accommodation during recruitment may contact [email protected]

 

Agency Notice

Please do not contact any employee of Woolpert or its subsidiaries about this requisition. Agencies not engaged by the Woolpert Talent Acquisition Team will not be eligible for fee payment.

Skills Required

  • At least 3 years of experience in a senior operations or management position
  • Experience managing resources and utilization across multiple teams or departments
  • Commercial and financial understanding, including budgets, forecasting, WIP, and project profitability
  • Experience overseeing project delivery and resolving operational and client challenges
  • Strong stakeholder and client management skills
  • Understanding of health, safety, quality, and technical standards
  • Degree or relevant professional experience in surveying, engineering, construction, or a related discipline
  • Ability to travel to UK offices, project sites, and client locations when required
  • Right to work in the UK
  • Fluent English language skills
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The Company
HQ: Kilcullen
443 Employees
Year Founded: 1983

What We Do

Murphy Geospatial captures, collates, verifies, and governs geospatial data, enabling clients to make informed decisions across the project lifecycle in the infrastructure, manufacturing, energy, utilities, property, and natural environment sectors. A Woolpert company, they provide structural and environmental monitoring solutions, geospatial consultancy, topographical surveys, BIM, and rail surveys, leveraging over 40 years of experience and thousands of completed projects.

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