Senior Operations Manager

Job Summary  

This position is a senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas: cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations. 

Essential Job Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Drive, review, development, and implementation of operational process to increase productivity and reduce cost 

• Accountable for warehouse operations, including but not limited to, introduce, and expand consistent operation practices across the business to significantly improve productivity, quality, and profitability 

• Provide analysis of business results to Chief Operating Officer on a periodic basis 

• Participate in the strategic planning process of operations 

• Identify, analyze, and make recommendations to correct and mitigate of problems 

• Participate in freight negotiations 

• Responsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square foot 

• Create and operate within budget 

• Responsible for all inbound/outbound transportation operations 

• Establish and modify as necessary, all policies and procedures for operation departments 

• Generate purchase requests for materials required for operations 

• Responsible for safety, training & guidelines 

Job Specifications – includes Education, physical and mental demands, and working conditions 

• Minimum 5 years of demonstrated senior level operations or related leadership experience 

• Strong interpersonal and relationship building skills 

• Excellent communication skills including verbal and written presentation skills  

• Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems 

• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems 

• Experience in shipping consumer product to retail, distribution centers, and direct to consumer.  Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including 

• Experience as a team builder, leader, coach & motivator 

• College graduate or equivalent experience in operations 

Working Conditions 

This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting. 

Job Specifications – includes Education, physical and mental demands, and working conditions 

• Minimum 5 years of demonstrated senior level operations or related leadership experience 

• Strong interpersonal and relationship building skills 

• Excellent communication skills including verbal and written presentation skills  

• Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems 

• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems 

• Experience in shipping consumer product to retail, distribution centers, and direct to consumer.  Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including 

• Experience as a team builder, leader, coach & motivator 

• College graduate or equivalent experience in operations 

Working Conditions 

This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.