Senior Operations Center Systems Generalist

Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes (BCA) is looking to fill the Senior Operations Center Systems Generalist position located in Everett, WA.
The ideal candidate will provide engineering and technical recommendations to customers regarding training, documentation, data, and technical support as needed to establish operational, maintenance, and inspection procedures and techniques. Boeing Communication Systems (BCS) experience desired. Apply engineering and technical knowledge and skills in support of delivered products and services which includes certification baselines and post-delivery regulatory action. These attributes and actions are used to assure and sustain product design, integrity, and safety. Analyze equipment failures to resolve root cause; participate in developing design, operational, and logistical changes to enhance safety and efficiency; and reduce cost while optimizing continuous operations.
As an Operation Center Systems Generalist, you will represent the Boeing Company to Airline Customers throughout the world with the mission to enhance the working relationship between the 787 Operations Control Center (OCC), Boeing Field Service (BFS) and Maintenance Operations Control Centers (MOCC) - Including Engineering, Supplier Management and Line Maintenance.
Position Responsibilities:

• Leads teams to conduct research on complex technical, maintenance, operational and quality issues that cannot be resolved by customer
• Reviews complex problems for potential safety issues
• Develops in-service correspondence on complex multi discipline systems for continued safe operation and maintenance of equipment
• Communicates design and operational issues and concerns with Engineering.
• Participates in complex accident or disabled product on-site surveys or investigations
• Adapts existing test procedures, supervises execution of test procedures and coordinates resolution of test anomalies to return products to operational status

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.
Basic Qualifications (Required Skills/Experience):

• 3 + years of airline and/or aviation industry experience
• 5 + years of experience with any of the following aircraft operations: flight line maintenance, manufacturing or assembly
• 5 + years of experience with aircraft ramp environment, airline operations and aircraft troubleshooting
• Must be willing to work 7x12 hour schedule, one week on, one week off
• Must be willing work alternate shifts periodically when needed to support the 24/7 needs of the customer.

Preferred Qualifications (Desired Skills/Experience):

• 5 + years of experience in 787 production/flightline
• Understands maintenance control and operation
• Airframe and Power Plant (A&P) Certified

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union:
This is a union-represented position.
Relocation:
This position offers relocation based on candidate eligibility. Standard relocation is available for internal candidates.
Pay and Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $112,200 - $151,800
Applications for this position will be accepted until Jan. 31, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
This position offers relocation based on candidate eligibility.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.