Senior Operations Analyst, Legal, Risk & Compliance

Posted Yesterday
Hiring Remotely in USA
Remote
83K-124K Annually
Senior level
Social Impact
The Role
Manage Legal, Risk & Compliance operations: intake, prioritization, workflow design, trackers for litigation/subpoenas, payment processing, knowledge systems, nonprofit regulatory research, contract intake, and vendor cost-effectiveness. Advise on compliance implications, support document productions and filings, and improve processes and policies to reduce risk.
Summary Generated by Built In

About Tides

Tides is a nonprofit and philanthropic organization committed to advancing social justice. We work across the social sector to shift power to communities of color and other groups historically denied power.

Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org.

About this Role

The Senior Operations Analyst manages operational activities for the Legal, Risk & Compliance (LRC) department and reports directly to the Senior Director, Legal, with a dotted‑line reporting relationship to the Senior Director, Compliance. The Senior Operations Analyst oversees a range of matters with varying levels of complexity, with a primary focus on operational execution, including the design and advancement of workflows across both teams to support departmental objectives. This work supports Tides’ activities that implicate federal, state, and local laws applicable to nonprofits. Responsibilities are carried out in service of broader operational, compliance, and risk‑management objectives.

Ideal candidates will have the ability to exercise independent judgement and make decisions on complex tasks and projects. They will also demonstrate core competencies of Leading Self through self-awareness, JEDI (Justice, Equity, Diversity & Inclusion) practice, continuous learning, and project management.

What you will DoLRC Operations (50%)
  • Own and continuously improve the LRC intake, prioritization, and service delivery framework, exercising discretion to determine routing escalation thresholds, and resolution standards for complex legal and compliance matters.

  • Maintain the LRC calendar, mail, support, and design and execute agendas for LRC department meetings.

  • Manage review and payment processing for LRC matters, such as outside counsel bills and vendors, and manage subscriptions.

  • Design, manage, and recommend LRC knowledge systems including organizing and maintaining file trees and access restrictions.

  • Design and maintain trackers for litigation, subpoenas, and Congressional letters/inquiries and related matters, and support and track document productions, subpoena responses and similar.

  • Determine prioritization of legal/compliance matters based on risk exposure and route service of process, such as subpoenas and document requests.

Non-Profit Regulated Activity Research and Support (40%)
  • Independently research and synthesize nonprofit regulatory requirements and assess operational impact, advising LRC teams on compliance implications and recommended implementation approaches. (Ex.: lobbying, gifts to public officials, ballot measures, and charitable purpose requirements at the federal, state and local levels.)

  • Evaluate the tracking, analysis and reporting of regulated activities in the topic areas noted, and identify and implement improvements to systems, processes, and policies. Includes advancing mandatory non-profit filings, including in filing of state charitable registrations and corporate annual reports.

Contract and Vendor Cost Effectiveness (10%)
  • Define and execute contract intake criteria and escalation standards for contract reviews, evaluating efficiency and risk tradeoffs with requirements including insurance and other standard terms.

  • Develop recommendations and advance contract policies and processes to handle high-volume contract needs more efficiently.

  • Evaluate vendor cost effectiveness.

What you will Bring
  • Demonstrated organizational skills and attention to detail, with the ability to multi-task and reprioritize when required

  • Experience drafting legal or other formal memoranda summarizing laws, requirements and/or policies

  • Effective verbal and written communication skills

  • Familiarity with Salesforce and proficiency with Microsoft Office

  • Comfortable working independently and a self-starter

  • Values and welcomes transparency and accountability, including through regular communications and updates with LRC department members

  • Strong team player and willing to assist in new challenges presented to the department and organization as a whole

Ideal Experience
  • At least 5 years of paralegal or legal compliance experience or similar and relevant bachelor’s, preferably in a nonprofit or corporate law environment; or 7 years of relevant experience; paralegal certificate a plus

  • Basic knowledge of 501(c)(3) legal and regulatory laws and regulations

  • Demonstrated experience supporting data and record management in legal settings

  • Appreciation for and experience handling confidential, sensitive and attorney-client privileged communications

Application Instructions

Please submit your resume and a cover letter expressing why you are well-qualified for this role and your motivation for joining the team at Tides. For best consideration, apply by Tuesday, May 26 at 11:59pm ET.

Equal Employment Opportunity

We look forward to reviewing applications from all qualified job seekers. We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the LGBTQIA+ communities. No applicant will be discriminated against because of their race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. Pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider qualified applicants with arrest and conviction records. Where required by state law, we utilize E-Verify as a part of our employment authorization process.

Applicants with Disabilities

Reasonable accommodation will be made so that all who are interested may participate in our interview process. If you are in need of an accommodation, please advise in writing at the time you apply.

Skills Required

  • Demonstrated organizational skills and attention to detail, ability to multi-task and reprioritize
  • Experience drafting legal or formal memoranda summarizing laws, requirements, or policies
  • Effective verbal and written communication skills
  • Familiarity with Salesforce
  • Proficiency with Microsoft Office
  • Comfortable working independently and a self-starter
  • Values transparency and accountability, with regular communications and updates
  • Strong team player and willing to assist across department needs
  • Ability to exercise independent judgment and make decisions on complex tasks and projects
  • Project management competencies, continuous learning, and JEDI practice
  • At least 5 years paralegal or legal compliance experience (or 7 years relevant); bachelor's preferred; paralegal certificate a plus
  • Basic knowledge of 501(c)(3) legal and regulatory laws and regulations
  • Experience supporting data and record management in legal settings
  • Experience handling confidential, sensitive, and attorney-client privileged communications
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The Company
HQ: San Francisco
198 Employees
Year Founded: 1976

What We Do

Tides envisions a world of shared prosperity and social justice founded on equality and human rights, a sustainable environment, healthy individuals and communities, and quality education. Tides accelerates the pace of social change, working with innovative partners to solve society’s toughest problems. We cross boundaries and link sectors, communities and cultures. We act with empathy and respect. We engage with those whose lives are affected. We embrace risk. We prioritize ideas that can scale.

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