Senior Onboarding Engineer

Posted 3 Days Ago
Hiring Remotely in United States
Remote
170K-185K Annually
Senior level
Software
The Role
As a Senior Onboarding Engineer, you will design and implement onboarding experiences while collaborating with Sales, Onboarding, and Product teams to enhance customer activation and retention.
Summary Generated by Built In
About Mangomint

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.

We’re a fully remote, fun, and ambitious team and get together every few months in person. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!

About the Role

As a Senior Onboarding Engineer at Mangomint, you’ll play a critical role in shaping how new users experience our product from day one. You’ll work across both customer-facing onboarding flows and internal tools that help our team onboard new clients more effectively. In this role, you’ll partner closely with our Sales and Onboarding teams to design intuitive, elegant, and impactful onboarding experiences that improve activation, time-to-value, and retention.

This role offers a unique opportunity to own high-impact surface areas and build features that define first impressions of Mangomint.

In the Senior Onboarding Engineer role at Mangomint you will:

  • Work with Sales and Onboarding to build internal tooling and scalable solutions for users first interaction with our platform

  • Design and implement user onboarding experiences — from first login through setup, education, and activation

  • Collaborate with Design and Product to create intuitive flows that help new users find value quickly and confidently

  • Help improve engineering standards, tooling, and practices for frontend development

Technologies You Will Work With

  • Frontend: JavaScript, Node, Playwright, Ramda, React

  • Backend/REST API: Kotlin/JVM, PostgreSQL, AWS (RDS, SQS, Lambda, EC2/EB)

  • Tooling & Testing: Docker, Jest, Pulumi

While experience with our exact stack is helpful, we care more about your engineering skills and your ability to quickly learn and adapt to new technologies.

What We’re Looking For
  • 5+ years of relevant experience

  • Strong understanding of the Document Object Model (DOM) tree

  • Proficiency in promise-based JavaScript for handling asynchronous operations

  • Strong product sense and an interest in how UX impacts user behavior and product adoption

  • Experience collaborating with cross-functional teams — including Product, Design, and Customer Success

  • A detail-oriented mindset with a passion for smooth, accessible, and responsive user experiences

  • Ability to balance speed and quality — shipping thoughtfully, but often

  • Experience working on onboarding or lifecycle features is a plus, but not required

What You'll Love About Us
  • Competitive compensation

  • Employee stock options

  • Comprehensive health coverage (health, dental, vision, life & disability)

  • Generous monthly wellness budget (gym, massage, etc.)

  • Premium Calm app & One Medical membership

  • Flexible, unlimited PTO

  • 401k, HSA and FSA plans available (no current match)

Mangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).

Top Skills

AWS
Docker
JavaScript
Jest
Kotlin
Node.js
Playwright
Postgres
Pulumi
Ramda
React
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The Company
HQ: Los Angeles, CA
44 Employees
Year Founded: 2017

What We Do

Mangomint is a next-generation software for salons and spas, helping them reduce overhead costs and modernize the client experience.

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