·
Operational
Duties:
o
Organizational Development:
-
Conduct
organizational assessments to identify areas for improvement and
develop strategies to enhance organizational
effectiveness.
-
Design and
implement change management initiatives to support organizational
transformation and cultural change.
-
Facilitate
team-building activities, workshops, and interventions to enhance
collaboration and communication within teams.
-
Work with
managers and employees to set SMART goals.
-
Explore different
job design models and frameworks to identify solutions for
identified issues.
-
Create clear and
concise job descriptions reflecting the new
design, including tasks, responsibilities, and
required skills and knowledge.
-
Ensure each
team's objectives align with the overall organizational
strategy and contribute to achieving the BSC goals.
o
Design and
Implement Performance Management Systems:
-
Develop and
implement performance management frameworks, tools, and processes
to set clear performance expectations, monitor progress, and
evaluate results.
-
Collaborate with
HR and business leaders to ensure effective performance
management practices are embedded throughout the
organization.
-
Provide guidance
and training to managers and employees on performance management
best practices.
-
Assess
performance metrics, identifying areas of improvement and
implementing corrective actions.
-
Establishing
clear performance expectations for each role and creating a
system for regular feedback and coaching.
-
Create BSC
objectives and KPIs into performance reviews, ensuring
individual and team goals contribute to organizational
success.
-
Analyze
performance data and metrics to identify trends and patterns and
provide insights to drive performance improvement.
o
Talent
Development:
-
Coordinate and
facilitate learning and development initiatives, including
training programs, workshops, and mentoring/coaching.
-
Support career
development and succession planning efforts.
·
Financial Duties:
o
Cost
Reduction:
-
Optimizing
performance management processes, fostering a culture of
continuous improvement,
-
Analyze
historical data and industry trends to create accurate budget
forecasts and projections.
-
Focusing on
employee engagement and satisfaction to reduce employees turnover
rate.
-
Analyzing
performance data and identifying bottlenecks in workflows to
streamline performance.
o
Cost
analysis and reporting:
-
Evaluate the
cost-effectiveness of different OD interventions and
programs.
-
Develop metrics
and KPIs to measure the financial impact of performance
management programs.
o
Revnue
Generation:
-
Identifying
high-potential employees and creating targeted development
programs to developeTalent Pipelines.
-
Facilitating
collaboration, creativity, and innovation within teams for
growth.
·
Team Management
Duties:
-
No duties to be
handled.
·
Customer Satisfaction
Duties
o
Cross-Functional Collaboration:
-
Identifying
potential performance impacts, and providing training and support
to overcome resistance.
-
Conduct joint
surveys and assessments to understand employee
experience, skills, and engagement, gaining holistic
insights for improvement.
-
Facilitate team
building and collaboration activities that improve
communication, trust, and performance within teams.
o
Employee
Engagement:
-
Develop and
implement initiatives to enhance employee engagement,
satisfaction, and retention.
-
Conduct employee
surveys and analyze data to identify trends, issues, and
opportunities for improvement.
-
Collaborate with
HR and management to develop and implement strategies to address
employee feedback and improve the employee experience.
Requirements
·
Education:
-
Bachelor's degree in
Human Resources, Organizational Development, Business Administration
or any related field.
·
Years of
Experience:
-
Minimum of 3-5 years of
experience in the same position.
-
Proven experience in
organizational development, performance management.
·
Certificates:
-
Certified Performance
Management Professional (CPHR) is preferred.
-
Certified Professional in
Human Resources – International (PHRI).
Skills Required
- Bachelor's degree in Human Resources, Organizational Development, Business Administration or related field
- Minimum of 3-5 years of experience in the same position
- Proven experience in organizational development and performance management
- Certified Performance Management Professional (CPHR)
- Certified Professional in Human Resources - International (PHRI)
What We Do
Nacita is a leading provider of integrated mobility and logistics solutions in Egypt, featuring a retail and car service network, advanced logistics facilities, and a fintech mobility platform. The company aims to deliver smart, easy, and reliable services tailored to the growth needs of its partners.









