Senior Occupancy Planner

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Senior Occupancy Planner – EMEA Account

Workplace & Occupancy Planning

We're JLL, a professional services and investment management firm specializing in real estate. With over 200 years of experience, we help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. Join us in creating spaces where people thrive and organizations excel.

JLL's Work Dynamics division is seeking a Senior Occupancy Planner to join our team, supporting a global account with a focus on EMEA. In this role, you'll serve as a subject matter expert in occupancy planning, providing strategic support to the Account Director, the Global OPM lead, and cross-functional teams including Variable, SDM, and SDI. You'll manage strategic occupancy projects and optimize the supply, capacity, and demand of building, campus, and regional portfolios.

• As a subject matter expert, manage clients' workplace capacity, demand, and supply needs

• Drive efficiency through occupancy planning products and resolve complex space issues

• Identify and recommend policies and procedures to maximize space utilization

• Create solutions that increase workplace productivity

• Develop and implement campus/portfolio strategy plans

• Foster critical relationships with clients and stakeholders

• Establish efficient communication channels ensuring highest quality service delivery

• Manage multiple projects while maintaining robust client relationships

• Support the Account Director and Global OPM lead with strategic guidance

• Review planning strategies that drive construction projects and support implementation

• Develop and implement strategic and tactical planning across campus/portfolio

• Understand and apply workplace mobility concepts to maximize real estate efficiency

• Plan, implement, and analyse utilization studies

• Manage migration and coordinate with facility management teams

• Implement and support Dynamic Occupancy Planning technologies

• Prepare and update accurate project status reports for clients and management

• Track financial aspects of projects to ensure timely delivery within budget

• Identify and mitigate risks proactively

• Create seat demand, supply, and capacity forecasts

• Develop accurate planning reports to support Corporate Real Estate decision-making

• Contribute to the growth of Occupancy Planning services

• Generate high-quality client-facing content and deliverables

• Work with Occupancy Planning sales leaders on strategic business development

• Create persuasive and innovative sales documents

• Bachelor's degree in a related field

• At least 10 years of experience in a corporate real estate environment

• Previous experience in space/occupancy planning at a strategic level

• Experience with interior office renovations is highly desirable

• Advanced skills in Microsoft Office Suite (particularly Excel with pivot tables, vlookup, cell calculations)

• Proficiency in AutoCAD and ability to space plan

• CAFM/IWMS system experience

• Ability to consolidate data and floor plans into PowerPoint presentations

• Understanding of AI-related tools and applications

• Critical thinking and ability to tell stories through data

• Think Big - Strategic thinking, simplifying complexity, problem-solving, seeing the big picture

• Drive Change - Thrives on change, learning agility, intellectual curiosity, appetite for risks

• Help Others - Relationship building, active collaboration, supporting team success

• Get It Done - Decisive action, results-driven, passion to win, ownership, accountability, resilience

• Business First - Customer/client focus, business/financial acumen, JLL-first mentality

• Inspire - Leadership, creating vision and strategy, energizing others

• Excellent written and verbal communication skills

• Self-motivation with the ability to inspire others

• Strong time management and multi-tasking capabilities

• Data analysis and reporting expertise

Based in any large European city with potential travel requirements

• An entrepreneurial, inclusive culture where we succeed together

• Total Rewards program reflecting our commitment to your career, recognition, wellbeing, benefits, and pay

• Opportunities to develop your strengths and enjoy a fulfilling career with varied experiences

• Work with a global leader in real estate services

• Supportive environment for career growth and development

• Join a company recognized as one of the World's Most Ethical Companies for over a decade

Apply today to join our team and help create a Brighter Way forward in workplace solutions!

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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