The Role
Lead enterprise New Relic observability architecture, governance, dashboards, alerting, distributed tracing, APM, infrastructure monitoring, and telemetry across cloud and Kubernetes environments. Integrate agents and SDKs, automate deployments with Terraform and Ansible, optimize performance, establish monitoring standards, support CI/CD observability gates, and train engineering teams on best practices.
Summary Generated by Built In
About Tarento:
Tarento is a fast-growing technology consulting company headquartered in Stockholm, with a strong presence in India and clients across the globe. We specialize in digital transformation, product engineering, and enterprise solutions, working across diverse industries including retail, manufacturing, and healthcare. Our teams combine Nordic values with Indian expertise to deliver innovative, scalable, and high-impact solutions.
We're proud to be recognized as a Great Place to Work, a testament to our inclusive culture, strong leadership, and commitment to employee well-being and growth. At Tarento, you’ll be part of a collaborative environment where ideas are valued, learning is continuous, and careers are built on passion and purpose.
Role Overview
We are looking for a Senior Consultant/Architect with strong New Relic expertise to support its observability initiative. Several integration platforms currently send their interface repository and monitoring data to New Relic for centralized observability. You will lead the New Relic workstream, govern enhancements across the integration landscape, and guide stakeholders in adopting observability best practices.
You will also build, manage and scale enterprise telemetry, APM pipelines and infrastructure monitoring, working closely with development, DevOps and SRE teams to ensure high availability, proactive anomaly detection and rapid root-cause analysis in cloud-native environments.
Key Responsibilities
Architecture & Governance
- Lead the New Relic workstream and take an architectural leadership role across multiple stakeholders.
- Drive and govern platform enhancements across the integration landscape.
- Enable Distributed Tracing for end-to-end visibility of message flows, from source systems to target applications.
- Standardize monitoring data and payload formats across integration platforms and tenants, so a common standard applies irrespective of platform or tenant.
Dashboards, Alerting & Monitoring
- Assess and improve existing New Relic dashboards and identify gaps in the current monitoring setup.
- Design intuitive, real-time operational dashboards using New Relic Query Language (NRQL).
- Configure and optimize error notification mechanisms, including email alerts to multiple operating companies.
- Define customized alerts and SLO/SLA-based anomaly thresholds.
Platform Administration & Instrumentation
- Deploy, configure and manage the New Relic One platform across multi-cloud (AWS/Azure) and Kubernetes environments.
- Integrate New Relic APM agents, infrastructure agents and custom telemetry SDKs (Java, Python, Go, Node.js) into microservices.
Performance Optimization
- Analyze distributed traces, database bottlenecks and error rates to help developers improve code performance and reduce MTTR.
Automation & CI/CD
- Automate agent rollouts using Infrastructure-as-Code (Terraform, Ansible).
- Embed observability gates into CI/CD deployment pipelines.
Collaboration & Enablement
- Act as the internal SME for New Relic.
- Train engineering teams on best practices for debugging and error tracking.
Required Skills & Experience
Experience: 7-9 years in software engineering, DevOps or SRE, with a strong focus on monitoring/observability tools
New Relic: APM, infrastructure monitoring, logs management, browser/mobile monitoring, advanced NRQL
Observability concepts: Distributed tracing, log aggregation (ELK / Grafana / New Relic Logs), incident response life cycle
Containers: Docker and Kubernetes
Cloud: Hands-on with AWS, GCP or Azure
Programming/Scripting: At least one of Java, Python or Go, for custom instrumentation and automation
Soft skills: Stakeholder management, architectural leadership, ability to guide teams on best practices
Good To Have
- Experience with enterprise integration platforms and interface monitoring
- Experience defining monitoring and payload standards across multiple tenants or platforms
- Terraform / Ansible automation experience
Education:
BE/BTech, Information Technology, or related discipline.
Skills Required
- 7-9 years of experience in software engineering, DevOps, or SRE, focused on monitoring and observability tools
- Strong New Relic experience, including APM, infrastructure monitoring, logs management, browser or mobile monitoring, and advanced NRQL
- Knowledge of distributed tracing, log aggregation, and incident response lifecycle
- Experience with Docker and Kubernetes
- Hands-on experience with AWS, GCP, or Azure
- Programming or scripting experience with Java, Python, or Go
- Stakeholder management and architectural leadership skills
- Bachelor of Engineering or Bachelor of Technology in Information Technology or a related discipline
- Experience with enterprise integration platforms and interface monitoring
- Experience defining monitoring and payload standards across multiple tenants or platforms
- Terraform or Ansible automation experience
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The Company
What We Do
Tarento is a Nordic-Indian IT services company that helps organizations navigate digitalization through enterprise applications, data and information management, mobile and custom solutions. Its offerings span digital, data, AI, cloud, consulting, software development, integration, testing, and application management. The company also builds scalable web and mobile apps, portals, platforms, and products for clients across industries, combining technology expertise with data-management capabilities.
