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Role: Senior Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
PRIMARY DUTIES include but not limited to:
Implementation Triage & Technical Escalation
- Serve as the lead escalation point for complex deployment issues during the Cisco‑to‑Fortinet/Juniper migration.
- Troubleshoot advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during cutovers.
- Support field technicians and implementation teams with real‑time guidance, root‑cause analysis, and corrective actions.
Change Control & Governance (ServiceNow)
- Own the full lifecycle of network‑related change controls within ServiceNow.
- Create and review change requests with a focus on accuracy, risk mitigation, and compliance.
- Maintain high standards of operational discipline and audit readiness.
Network Engineering & Migration Execution
- Lead configuration, deployment, and optimization of:
- Fortinet firewalls (policies, VPNs, SD‑WAN, HA, segmentation).
- Juniper switches (EX/QFX series, VLANs, routing, security policies).
- Juniper access points and wireless controllers.
- Oversee migration activities including device staging, configuration validation, cutover support, and post‑deployment tuning.
- Ensure consistent application of templates, standards, and best practices across all branch refresh activities.
Documentation & Continuous Improvement
- Maintain detailed documentation of network designs, migration procedures, and configuration standards.
- Identify recurring issues and drive long‑term improvements to deployment processes and network architecture.
- Contribute to playbooks, runbooks, and knowledge‑sharing materials for engineering and field teams
COMPETENCIES:
- Industry certifications such as Fortinet NSE, Juniper JNCIS/JNCIP, or equivalent.
- Experience with large‑scale network refresh or transformation programs.
- Familiarity with automation tools (Python, Ansible) for configuration and operational tasks.
- Knowledge of SD‑WAN, Zero Trust, or cloud‑integrated network architectures.
- Excellent communication and stakeholder‑management abilities.
- Strong organizational skills with attention to detail.
- Ability to lead under pressure and make sound technical decisions.
- Collaborative mindset with a focus on mentoring and team development.
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- Extensive hands‑on experience with Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer).
- Strong expertise with Juniper switches and Juniper wireless solutions.
- Solid understanding of Cisco networking to support migration and troubleshooting during the transition.
- Proven experience managing change controls in ServiceNow.
- Strong troubleshooting skills across routing, switching, wireless, and security domains.
- Ability to lead technical triage in fast‑paced, multi‑site deployment environments.
📩 Interested candidates may share their updated resumes to:
[email protected]
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What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services
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