Work with multiple clients to gather requirements, provide guidance, and provide network support utilizing a deep understanding of routing and switching protocols, network security, good operational experience to isolate, analyze and resolve issues.
- Establish networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
- Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
- Report network operational status by gathering, prioritizing information; managing projects.
- Automate tasks and monitor their effectiveness
- Secure network system by establishing and enforcing policies; defining and monitoring access.
- Create, oversee and test security measures (e.g. access authentication and disaster recovery)
- Maintain complete documentation.
- Suggest improvements to network performance, capacity and scalability
- Participate in on-call rotation with the rest of the team members.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Mentor team members on technical issues
Requirements
- Excellent knowledge of routing, switching, network security, and associated hardware platforms
- Multi-Vendor Knowledge of Switches and Firewalls
- Knowledge of NGFW, stateful packet inspection and ACLs
- Extensive experience with Layer 3 Routing and Protocols, OSPF, BGP required, and SDWan knowledge a plus.
- Experience with Layer 2 protocols and associated enhancements (LACP, L2 ECMP, 802.1d/w/s, 802.1x, etc.) required
- Knowledge of the following areas is required: VPN (GRE, IPSec, and SSL VPNs,), Wireless (802.1b/g/n/ac) and DNS/DHCP
- Knowledge/experience in any of the following areas is highly desired:, Network Virtualization, Cloud systems, VoIP, or Project Management.
- Excellent analytical skills and the ability to operate independently in a fast-paced environment with limited supervision
- Excellent time management and organizational skills
- Strong interpersonal skills both with clients and within the organization
- Bachelor’s Degree in Computer Science or Computer Engineering a plus
Top Skills
What We Do
ICE is a leading managed IT solution provider specializing in full-range, vendor-independent managed IT services to small and mid enterprises for over 24 years. 97% CSAT (Client Satisfaction Score) with over 5,000.00 client reviews, customer service is front and center at ICE. Our objective is to be Trusted IT Partner for our clients. We specialize in Cybersecurity and provide 24x7x365 security detection and response services. We are also SOC 2 compliant.
