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The Role
Provides L3 enterprise network support across routing, switching, firewalls, wireless, and connectivity environments. Troubleshoots complex incidents, manages FortiGate and Cisco Firepower platforms, configures Cisco networks, supports monitoring and change management, performs root-cause analysis, and maintains documentation. Collaborates with stakeholders and vendors to restore services and implement network changes. Desired experience includes Cisco ISE, Azure Networking, SD-WAN, LogicMonitor, Splunk, and ServiceNow.
Summary Generated by Built In
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are seeking a Sr. Network Engineer to provide L3 network support across enterprise infrastructure, security, routing, switching, wireless, and connectivity environments. The role will be responsible for resolving complex incidents, supporting network changes, and maintaining reliable and secure network operations.
Key Responsibilities
- Provide L3 troubleshooting and resolution for complex network and firewall incidents.
- Manage and support FortiGate Firewall and Cisco Firepower Threat Defense (FTD) environments using Firewall Management Center (FMC).
- Design, configure, and troubleshoot Cisco routing and switching environments, including VLANs, OSPF, BGP, and STP.
- Support enterprise wireless networks and resolve performance, connectivity, and authentication issues.
- Troubleshoot DHCP, DNS, NAT, VPN, and end-to-end network connectivity issues.
- Participate in network monitoring, incident management, problem management, and change management activities.
- Perform root-cause analysis, document resolutions, and recommend preventive actions.
- Collaborate with cross-functional teams, vendors, and stakeholders to restore services and deliver network changes effectively.
- Maintain accurate network documentation, operational procedures, and knowledge articles.
Required Skills & Qualifications
- 10+ years of hands-on experience in network engineering and enterprise network operations.
- Strong experience with FortiGate Firewall and Cisco Firepower Threat Defense (FTD).
- Practical experience with Cisco Firewall Management Center (FMC).
- Strong knowledge of Cisco routing and switching.
- Expertise in VLANs, OSPF, BGP, and STP.
- Experience supporting and troubleshooting enterprise wireless networks.
- Strong troubleshooting skills across DHCP, DNS, NAT, VPN, and network connectivity.
- Experience with network monitoring, incident management, and change management processes.
- Strong analytical, communication, documentation, and collaboration skills.
Desired Skills
- Cisco ISE, including RADIUS, TACACS+, and 802.1X.
- Azure Networking, including VNet, NSG, VPN Gateway, and ExpressRoute.
- SD-WAN experience with Aruba EdgeConnect/Silver Peak.
- Experience with LogicMonitor, Splunk, and ServiceNow.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
Skills Required
- 10+ years of hands-on experience in network engineering and enterprise network operations
- Experience with FortiGate Firewall
- Experience with Cisco Firepower Threat Defense
- Practical experience with Cisco Firewall Management Center
- Strong knowledge of Cisco routing and switching
- Expertise in VLANs, OSPF, BGP, and STP
- Experience supporting and troubleshooting enterprise wireless networks
- Strong troubleshooting skills across DHCP, DNS, NAT, VPN, and network connectivity
- Experience with network monitoring, incident management, and change management processes
- Strong analytical, communication, documentation, and collaboration skills
- Experience with Cisco ISE, RADIUS, TACACS+, and 802.1X
- Experience with Azure Networking, including VNet, NSG, VPN Gateway, and ExpressRoute
- SD-WAN experience with Aruba EdgeConnect or Silver Peak
- Experience with LogicMonitor, Splunk, and ServiceNow
AHEAD Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AHEAD and has not been reviewed or approved by AHEAD.
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Retirement Support — 401(k) contributions are matched dollar-for-dollar on the first $5,000 each year, with matching made each pay period and immediate 100% vesting. This structure signals above-standard employer support for retirement savings.
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Affordable Benefits — Medical options include low employee premiums for PPO and HDHP plans, and the HDHP adds employer HSA funding plus a dollar-for-dollar HSA match up to stated amounts. Dental and vision plans list very low per-paycheck costs, helping keep overall healthcare spend manageable.
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Wellbeing & Lifestyle Benefits — No-cost telemedicine (including virtual mental health when enrolled), free Calm access for the employee and dependents, and an EAP with counseling are included. Company-paid life and disability plus voluntary protections (legal/ID, pet insurance) and other extras round out a comprehensive set of supports.
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The Company
What We Do
AHEAD builds platforms for digital business. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help enterprises deliver on the promise of digital transformation.
