Position: Senior Network Engineer
Location: Saudi Arabia
Work Mode: Onsite
Joining Requirement: Immediate Joiners or candidates with a short notice period only
currently based in KSA.
Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory.
- Arabic (Mandatory)
- English (Mandatory)
- Saudi Nationals
- Arabic-speaking candidates from any nationality
- Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English.
We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments.
The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations.
This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.
Key ResponsibilitiesInfrastructure OperationsLead end-to-end operations of:
- Data Center Infrastructure (Azure & On-Premises)
- Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)
Responsibilities include:
- Ensuring high availability, performance, scalability, and reliability of infrastructure services
- Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA)
- Maintaining operational readiness and capacity planning for critical systems
- Establish and maintain service levels aligned with business requirements
- Monitor and achieve SLA, OLA, KPI, and uptime targets
- Lead major incident management and service restoration activities
- Ensure adherence to ITIL processes and service management best practices
- Drive operational governance and continuous service improvement initiatives
- Ensure enterprise infrastructure complies with security and regulatory requirements
- Implement and maintain network security controls, access management, and infrastructure hardening
- Support disaster recovery, business continuity, and risk mitigation strategies
- Act as the primary interface between business stakeholders, customers, and infrastructure teams
- Build and maintain strong relationships with customers and senior leadership
- Present operational reviews, service reports, and improvement plans to executive stakeholders
- Manage escalations effectively and ensure high customer satisfaction
- Lead, mentor, and develop multidisciplinary infrastructure teams
- Manage workforce planning, performance management, coaching, and succession planning
- Foster a culture of accountability, innovation, collaboration, and operational excellence
- Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations
- Identify automation opportunities across infrastructure and support processes
- Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities
- Improve operational efficiency and productivity through automation initiatives
- Lead infrastructure modernization and digital transformation programs
- Implement best practices in observability, monitoring, reliability engineering, and cloud operations
- Support cloud migration and hybrid infrastructure transformation initiatives
- Drive process optimization and continuous service improvement
- Manage technology vendors, service providers, and support partners
- Participate in budgeting, forecasting, and cost optimization initiatives
- Ensure optimal utilization of infrastructure assets and service contracts
Bachelor's Degree in:
- Computer Science
- Information Technology
- Engineering
- Related discipline
- Minimum 15+ years of experience in IT Infrastructure and Network Operations
- Minimum 5+ years in leadership or managerial roles managing large infrastructure teams
- Proven experience managing enterprise-scale and mission-critical environments
- Experience working within Managed Services or large enterprise customer environments is mandatory
- Cisco Campus & Data Center Solutions
- Huawei Campus & Data Center Solutions
- LAN, WAN, Wi-Fi, SD-WAN Technologies
- Network Design, Deployment, and Operations
- Fortinet Security Solutions
- Cisco Security Technologies
- Firewalls
- Access Control
- Network Segmentation
- Disaster Recovery & Business Continuity Planning
- Microsoft Azure Infrastructure
- Hybrid Cloud Environments
- On-Premises Data Center Operations
- Infrastructure Monitoring & Capacity Management
- ITIL Framework
- Incident Management
- Problem Management
- Change Management
- SLA/KPI Governance
- Operational Reporting
- Service Delivery Management
- Infrastructure Automation
- AIOps (AI-Driven Operations)
- Generative AI Solutions
- Agentic AI Solutions
- Predictive Analytics
- Self-Healing Infrastructure
- Customer & Stakeholder Management
- Service Delivery Management
- Operational Governance
- Strategic Planning
- Team Leadership & Mentoring
- Communication & Presentation Skills
- Problem Solving & Decision Making
- AI-Driven Innovation Mindset
- Continuous Improvement & Transformation Leadership
- Strong hands-on experience with Cisco, Huawei, and Fortinet technologies
- Proven track record managing enterprise network and infrastructure operations
- Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments
- Strong leadership, customer management, and service delivery expertise
- Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives
- Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes
- Strong experience with Cisco, Huawei, and Fortinet technologies.
- Proven track record managing enterprise network and infrastructure operations.
- Experience supporting large-scale customers within GCC/Middle East environments.
- Strong leadership, customer management, and service delivery background
- Experience driving automation, cloud adoption, and infrastructure transformation initiatives.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline
- 15+ years of experience in IT infrastructure and network operations
- 5+ years of leadership or managerial experience managing large infrastructure teams
- Experience managing enterprise-scale and mission-critical environments
- Experience working within Managed Services or large enterprise customer environments
- Arabic language fluency
- English language fluency
- Currently based in Saudi Arabia
- Immediate availability or short notice period
- Strong experience with Cisco, Huawei, and Fortinet technologies
- Experience with LAN, WAN, Wi-Fi, SD-WAN, network design, deployment, and operations
- Experience with Microsoft Azure, hybrid cloud, and on-premises data center operations
- Experience with ITIL, incident management, problem management, change management, and SLA/KPI governance
- Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives
- Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments
- Saudi nationality
- Strong understanding of AI-enabled infrastructure operations
Datamatics Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datamatics Technologies and has not been reviewed or approved by Datamatics Technologies.
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Flexible Benefits — Feedback suggests flexible timings and work-from-home options are available in some roles. This flexibility is highlighted as part of the employment experience across certain postings and materials.
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Wellbeing & Lifestyle Benefits — Feedback suggests flexibility around time off and remote work supports work-life balance. These elements can help offset leaner cash components for some individuals.
Datamatics Technologies Insights
What We Do
Datamatics Technologies (DMT) was established in Dubai. We specialize in providing onsite and offshore professional services, covering the full spectrum of Data Analytics and Data Science domains. Our experience of working with diverse industry sectors such as Telecoms, Finance, Government and Manufacturing, across multiple regions enables us to engage and deliver for our clients with confidence. We can offer our full portfolio of services through resource augmentation, managed services, both on T&M or fixed price financial arrangements. Through our end-to-end managed services offering we enable our clients to cut down costs, increase profitability and focus on value addition to their core business activities. Our project and delivery management team are certified in Agile, PMI and ITIL to ensure the planning and execution are carried out using industry best practices. We are working with our clients across Middle East and Africa Region.
