Immunity Networks & Technologies Pvt. Ltd.

Senior Network Engineer

Posted Yesterday

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Mumbai, Maharashtra, IND

In-Office

Senior level

Cloud • Hardware • Information Technology • Cybersecurity

The Role

Deploys and supports enterprise network environments, coordinates with customers, monitors performance, troubleshoots connectivity issues, and escalates complex problems. Maintains network documentation, SOPs, knowledge bases, and tickets within SLA-based processes. Participates in network architecture reviews and projects while providing senior technical support and ensuring system availability.

Summary Generated by Built In

The Network Engineer (L2) is responsible for

A. Active Involvement in Network Deployment and Customer Coordination.

B. Providing Senior level technical support for network-related issues.

C. Planing, Documentations, SoP, Knowledgebase maintenance.

D. Involvement in the Network Architecutre and Reviews

This role involves a mix of Network Project Deployments and Tech Support, monitoring network performance, troubleshooting basic connectivity problems, and escalating complex issues to higher-level support teams to ensure minimal downtime and optimal system performance.

Requirements

Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or related field.
Relevant networking certifications (CCNA, CompTIA Network+, etc.) are preferred.

4+ years of experience in network projects, support or Networking helpdesk environment.
Experience in handling tickets and working in an SLA-based environment is an advantage.
Experiecne in Project Deployments, Documentations, SOPs etc

Good understanding of networking concepts: TCP/IP, DNS, DHCP, VPN, VLAN.
Knowledge of LAN/WAN technologies.
Good Knowledge of routers, switches, and firewalls.
Basic troubleshooting skills for network connectivity issues.

Strong problem-solving skills.
Good analytical thinking ability.
Basic documentation skills.

Good verbal and written communication skills.
Customer-focused mindset.

Benefits

Competitive salary package
Performance-based incentives or annual bonus
Annual salary review

Paid sick leave

Paid annual leave
Public holidays

Training on networking technologies
Career growth opportunities to L2 / L3 Network Engineer
Hands-on exposure to enterprise-level network environments

Team-building activities
Employee recognition programs

Skills Required

Bachelor's degree or diploma in Computer Science, Information Technology, Electronics, or a related field
4+ years of experience in network projects, network support, or a networking helpdesk environment
Understanding of TCP/IP, DNS, DHCP, VPN, and VLAN concepts
Knowledge of LAN/WAN technologies
Knowledge of routers, switches, and firewalls
Basic network connectivity troubleshooting skills
Experience handling tickets in an SLA-based environment
Experience with project deployments, documentation, and SOPs
Relevant networking certifications such as CCNA or CompTIA Network+
Strong problem-solving and analytical thinking skills
Basic documentation skills
Good verbal and written communication skills
Customer-focused mindset

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The Company

100 Employees

Year Founded: 2009

What We Do

Immunity Networks & Technologies Pvt. Ltd. is a Make-in-India OEM specializing in enterprise networking solutions. Founded in 2009, the company designs, engineers, and manufactures a full stack of networking hardware and software, including WiFi 6 access points, L2/L3 managed switching, security gateways, and the Net Cloud AIOps platform, providing intelligent and secure connectivity for enterprises and public infrastructure across India.