Senior Network Administrator

Reports To: Director of Operations Classification: Exempt
Department: Networks Position Type: Full-Time
At SmartChoice, we’re reshaping the way businesses communicate, connecting them with innovative solutions through our SMART Network. As a trusted Voice Carrier, Internet Service Provider, Microsoft Teams Partner, and Service Expert, we help companies nationwide achieve new levels of performance with our tailored and cutting-edge technology. We're passionate about delivering exceptional white-glove service, and our team is key to keeping businesses moving forward.

Why Join Us?
At SmartChoice, we believe that greatness is achieved through collaboration, creativity, and a relentless commitment to white glove service and customer success. We don’t just sell products—we build partnerships and create lasting impacts for businesses across the country. As a leading provider of advanced voice, internet, and communications solutions, we empower our clients with the tools they need to thrive in today’s fast-paced, tech-driven world.
At SmartChoice, we believe our people are the heart of what we do, and we pride ourselves on fostering a dynamic and inclusive work environment where everyone’s voice is heard. Our culture thrives on creativity, collaboration, and celebrating successes—big and small.
As part of our team, you'll be joining a company that values innovation, teamwork, community engagement, and professional growth. Whether it's through professional development, team-building events, or mentorship opportunities, we ensure that our employees feel supported and empowered to achieve their goals. If you're driven, passionate, and ready to make an impact, we want you to be part of our journey.

Position Overview:
As a Senior Network Administrator, you’d be responsible for administration and day-to-day operation of organization's networks. Manages complex network and server environments (including virtualization). Leads in the establishment and maintenance of policies, procedures and associated training plans for network resource administration, appropriate use, security controls and disaster recovery. Integrates the organization’s mission and “Guiding Principles” into daily practice.
Core Responsibilities
 

• Designs, procures, implements, and maintains LAN/WAN infrastructure and access layer networking devices.
• Researches and recommends network and data communications software and hardware for emerging business needs.
• Performs in-depth services including monitoring, diagnosing, troubleshooting, and resolution of infrastructure and access layer devices.
• Interfaces with customers, vendors, users, and 3rd party agencies to coordinate the implementation of secure connectivity solutions.
• Analyzes network usage for capacity planning. Performs network modeling, analysis, planning and troubleshooting. Develops new network systems to support company growth.
• Performs upgrades, monitors, troubleshoots and fixes complex network hardware and software problems.
• Maintains network component inventory and related documentations of technical specifications.
• Implements and enforces network security controls and disaster recovery procedures
• Performs other duties as assigned to support overall effectiveness of the department.

Required Skills & Experience:

• BA or higher in Computer Science strongly preferred
• CISCO Certifications required
• OR any equivalent combination of education and experience
• Thorough understanding of VPN, IPSEC, and IP configuration
• Understanding of network architectures
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.
• Ability to configure routers and switches
• Ability to maintain LAN/WAN

Perks:
 

• Competitive salary with performance-based incentives
• Comprehensive health benefits (medical, dental, vision, life insurance)
• Generous paid time off
• Employer-matched 401(k)
• Monthly cell phone stipend
• Employee Assistance Program
• Generous PTO

What We Offer:
 

• Culture of Innovation: You’ll be part of a forward-thinking team that’s driving the future of business communications.
• Growth Opportunities: As SmartChoice continues to expand, so do the opportunities for our team members to take on new challenges.
• Fun & Collaborative Environment: We’re serious about our work, but we also know how to have a good time. From team-building events to spontaneous brainstorming sessions, SmartChoice is a place where your voice will be heard, and your efforts will be recognized.

At SmartChoice, we embrace a work culture that champions teamwork, creativity, and fun while striving for excellence in everything we do. We believe that when passionate individuals come together, great things happen. If you’re looking to contribute to a growing company that is shaping the future of business communication, we want you on our team. Apply now and start making your mark at SmartChoice!
SmartChoice provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type is not tolerated.