Senior Membership Education Manager

Posted 3 Days Ago
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Tampa, FL, USA
In-Office
Senior level
Healthtech • Social Impact
The Role
Leads enterprise-wide membership education, curriculum development, leadership training, and learning technology implementation for nearly 150,000 members. Manages educational strategy, programming, conferences, virtual and hybrid events, speaker contracts, evaluation processes, and collaboration with internal and external stakeholders. Oversees the Shriners International Education Foundation portfolio and supports the Education Committee through planning, reporting, and project coordination.
Summary Generated by Built In

Shriners International is a fraternity based on fun, fellowship and the Masonic principles of brotherly love, relief and truth. The possibilities for having fun as a Shriner are endless. Our local Shrine Centers (chapters) around the world have thousands of activity-based clubs, units and events that provide ways for members to connect with each other in a fun environment. A unique aspect of our local chapters is that creativity is encouraged, and if a club for a particular activity doesn’t exist, members are empowered to create one.

The Senior Membership Education Manager is the business owner responsible for creating the strategy and implementing the systems/processes for all aspects of training, education, and leadership development for Shriners lnternational's (SI) 200 chapters, 9,000 components, and nearly 150,000 members. Responsible for directing the education programming, including curriculum design and delivery, for Shriners International Education Foundation (SIEF), the Noble Academy, and Shriners International (SI) including in-person conferences, virtual events, hybrid events, and supporting education materials for distribution throughout the year. As requested, this position will collaborate with project sponsors from adjacent departments and lead multi-disciplinary teams to deploy education assets in support of achieving their annual goals.


Key Responsibilities:

  • Operate with an entrepreneurial spirit to identify, deploy, and maintain an enterprise-wide education learning management system to efficiently manage and advance education resources to specific outcomes. This includes identifying education technologies, programs (learning management system), and processes for deployment in the membership department with a staged rollout across the organization.
  • Lead the development and expansion of SIEF including developing the strategy and managing the daily activities of the education portfolio to specific member-driven outcomes. Design and execute a long-range educational plan and programming and ensure consistency with Si's strategic priorities.
  • Research and evaluate the curricula, learning procedures, modes of distribution, and educational materials in support of SIEF's and SI's online education programming program that is relevant to the advancement of chapters, components, and their members.
  • Lead discussions with internal and external stakeholders to identify the integration of education resources to improve SI's overall program portfolio and services.
  • Create, develop, implement and evaluate educational offerings within SIEF's and SI's independent conferences including the Marcom/Membership conference, OG/AR school, relevant events at Imperial Session, and in support of leaders holding specific positions with the Shrine.
  • Identify, recruit and contract with educational speakers assisting with SIEF's educational programs.
  • Serve as a staff resource to the Education Committee. This includes working with the membership project specialist in preparing agendas, reports, meeting summaries and ensuring related projects and action items are completed on schedule.

Required Qualifications:

  • Understanding of standard budget accounting procedures
  • Experience and understanding of curriculum development, theories of learning and knowledge of evaluation techniques
  • Understanding of executive education and the administrative issues in certificate training programs and higher education programs Knowledge of PC based computer systems and software
  • Bachelor's Degree or equivalent work experience in Education, Non-Profit or related field

Preferred Qualifications:

  • 5 years Association, /Fraternal, or Chamber Education
  • 3 years Adult Accreditation and/or Certificate Training
  • 3 years Curriculum Development
  • 3 years Meeting Design and/or Event Management
  • Bilingual or multilingual speaker
  • ASAE Certified Association Executive (CAE) certification
  • US Chamber Institute for Organization Management (IOM) certification

Skills Required

  • Understanding of standard budget accounting procedures
  • Experience with curriculum development, learning theories, and evaluation techniques
  • Understanding of executive education and administrative issues in certificate and higher education programs
  • Knowledge of PC-based computer systems and software
  • Bachelor's degree or equivalent work experience in Education, Non-Profit, or a related field
  • Five years of association, fraternal, or chamber education experience
  • Three years of adult accreditation and/or certificate training experience
  • Three years of curriculum development experience
  • Three years of meeting design and/or event management experience
  • Bilingual or multilingual speaker
  • ASAE Certified Association Executive certification
  • US Chamber Institute for Organization Management certification
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The Company
HQ: Tampa, FL
1,500 Employees
Year Founded: 1922

What We Do

Shriners Children’s is a nonprofit pediatric healthcare system providing specialized medical care through hospitals, outpatient clinics, ambulatory care centers, and outreach locations. Its mission is to deliver compassionate, high-quality, family-centered care, regardless of a family’s ability to pay or insurance status. The organization also advances pediatric research and multidisciplinary education to improve children’s health, quality of life, and long-term outcomes.

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