Senior Marketing Operations Associate (NZ)

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

A Senior Marketing Associate at ShopBack will thrive in a fast-paced learning environment with opportunities to learn more about e-commerce marketing operations and workflow.

The role will support the Marketing team on day-to-day campaigns execution and manage the app and web platforms via various internal platforms. 

Your Adventures Ahead

• Own key campaign deployment - interpret brief, manage asset creation, deploy across key channels within QC process 
• BAU - launch and maintain assets on various platforms including Shopback app,web and CRM channels (email / app push / in app popup) 
• Manage briefs coming from the Business Development team and assist on executing / delegating where relevant.
• Assist in analyzing Marketing Operations SLA performance and data on a regular basis and share key insights and learnings with the internal marketing team.
• Coordinates the scheduling of assets onsite and ensures adequate exposure for every deal secured by the Business Development team for every Marketing campaign.

Essentials to Succeed

• Minimum requirement of at least 3 years of experience in marketing and execution within an e-commerce / tech industry.
• Understanding of marketing campaigns / marketing background 
• Strong skills and proper use of Google Suite (ie Docs, Slides, Sheets) or equivalent (Excel/Powerpoint/Doc).
• Great communication skills in English with ability to copy write 
• Good analytical and problem-solving skills with a natural aptitude to communicate clear solutions 
• High attention to detail is a must 
• Strong ability to operate independently in terms of campaign planning and end-to-end execution (workflow process execution) and problem solving
• Strong passion in process improvement and ability to cascade feedback real time to internal team
• Ability to interpret ambiguous briefs, identify critical information and manage stakeholders to successfully deploy campaigns
• Great communication skills with positive mindset
• Strong time and task management skills with the ability to adapt swiftly to changes whenever required
• Self-driven in being proactive and takes initiative to highlight possible gaps and solutions for process improvement
• Able to understand & interpret campaign data 

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)