Senior Market Operations Specialist

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
115K-130K Annually
Senior level
Fintech • Payments • Software • Financial Services
The Role
Oversee retail market operations, trading and margin functions, account-level risk management, margin calls, exception resolution, trade discrepancy investigations, regulatory reporting, and operational process improvements. Collaborate with Product, Clearing, and Compliance teams, support trading technology implementation, and contribute to projects that improve efficiency and compliance.
Summary Generated by Built In

About Futu US Inc.:

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage — all operating under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).   


Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.   


Here's a closer look at our key entities:     

  • Futu Clearing Inc.: An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
  • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
  • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer. 

For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation.

Senior Market Operations Specialist

Office Location: Jersey City, NJ or Dallas, TX

About the Team & Role:

As a Senior Market Operations Specialist at moomoo, you will play a pivotal role in ensuring the smooth functioning of our market operations. This role is integral to maintaining operational excellence, regulatory compliance, and fostering efficiency within our trading processes. Your expertise in finance and market dynamics will play a key role in shaping our operational strategies and reinforcing our commitment to providing the best possible experience for our customers.


This role must be based at the office locations specified in the job description, in line with our in-office work philosophy. Remote work is not available for this position. For more details about our in-office approach and expectations, please reach out to the recruiter.


What You’ll Do:

  • Collaborate closely with the Market Operations Team to manage critical trading and margin functions, ensuring operational excellence and adherence to industry regulations
  • Execute and oversee daily tasks related to trading operations, including account level risk management, margin call resolution, and exception handling. Investigate trade discrepancies and resolve operational issues efficiently
  • Work collaboratively with cross-functional teams, including Product, Clearing, and Compliance, to facilitate seamless operations and align with strategic business objectives
  • Assist in the development and implementation of system functions aimed at optimizing operational efficiency and streamlining processes
  • Contribute to the preparation and submission of regulatory reports, ensuring accuracy, timeliness, and compliance with relevant guidelines
  • Play a key role in tracking and resolving margin calls and exceptions, while maintaining risk management practices
  • Participate in ad-hoc projects and initiatives, utilizing your expertise to drive successful project outcomes

Requirements

What You Bring:

  • 5+ years in the financial industry, with experience directly related to retail market operations.
  • Strong understanding of derivatives trading, risk management, and financial markets.
  • Demonstrated ability to work well under pressure in a fast-paced environment, making sound decisions even during high-stress situations.
  • Strong knowledge of margin calculations, collateral management, and trade lifecycle processes.
  • Demonstrated understanding of complex regulatory landscapes and compliance within market operations
  • Possess Finra Series 3, 4, 7, and 63 licenses; Series 24 and/or 9/10 license preferred
  • Strong technical skills, including the ability to leverage advanced tools and technology for insights and communication

Bonus points if you have bilingual proficiency in English and Chinese, prior exposure to implementing trading technologies and automation in market operations, and a history of taking on projects related to trading.


Benefits
  • Comprehensive Paid Medical Benefits: We prioritize your health with a robust medical benefits plan that covers you and your dependents
  • 401k Employer Contribution: We match your contributions to help you grow your retirement savings
  • Generous Paid Time Off & Paid Holidays: Take the time you need to recharge and pursue your passions with our generous paid time off policy
  • Opportunities for Professional Growth & Development: Invest in your future through hands-on learning, skill-building, and cross-functional work
  • Performance Based Bonuses: Your hard work deserves recognition! Enjoy performance-based bonuses that reward your contributions to our team's success

Base pay for a successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is $115,000 - $130,000. This role is also eligible to participate in our discretionary bonus plan.



Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Futu Holdings Limited, including all subsidiaries, is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.


Warning about fake job posts:

Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money.


All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process. 


If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Skills Required

  • 5+ years of experience in the financial industry, directly related to retail market operations
  • Strong understanding of derivatives trading, risk management, and financial markets
  • Ability to make sound decisions under pressure in a fast-paced environment
  • Strong knowledge of margin calculations, collateral management, and trade lifecycle processes
  • Understanding of complex regulatory landscapes and compliance within market operations
  • FINRA Series 3, 4, 7, and 63 licenses
  • Strong technical skills and ability to leverage advanced tools and technology
  • FINRA Series 24 and/or 9/10 license
  • Bilingual proficiency in English and Chinese
  • Experience implementing trading technologies and automation in market operations
  • Experience taking on projects related to trading

Futu Holdings Limited Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Futu Holdings Limited and has not been reviewed or approved by Futu Holdings Limited.

  • Healthcare Strength — Health insurance in the U.S. arm is described as strong, with some accounts citing employer-paid premiums for employees. Core medical coverage is listed across U.S. roles.
  • Retirement Support — Retirement programs are offered by region, including a U.S. 401(k) with employer contribution and Hong Kong MPF participation. PRC and Singapore roles align with statutory social insurance and CPF-related schemes.
  • Equity Value & Accessibility — Equity compensation exists via a group share incentive plan, with some roles in U.S. subsidiaries receiving RSUs at hire. Where granted, equity can meaningfully augment total compensation.

Futu Holdings Limited Insights

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The Company
HQ: Sham Chun Hu
855 Employees
Year Founded: 2012

What We Do

Futu Holdings Limited (Nasdaq: FUTU) is a leading fintech company committed to transforming the investing experience for investors worldwide. With a global presence across Hong Kong, Singapore, the U.S., Australia, Canada, Japan, Malaysia, and New Zealand, we serve over 26 million users through our one-stop digital platforms, Futubull and moomoo, enabling everyone to become a better investor on the go. At Futu, our mission remains unchanged since day 1: make investing easier and not alone. We empower investors of all levels to confidently navigate the market with all the essential tools and data to achieve their financial goals. Together, we strive to build a world where smarter investing is within reach for all.

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