Senior Manager, Workplace Experience

Reposted 5 Days Ago
Be an Early Applicant
Pittsburgh, PA
Hybrid
131K-177K Annually
Senior level
Edtech • Machine Learning • Mobile • Other • Software
We’re here to develop the best education in the world and make it universally available.
The Role
The Senior Manager, Workplace Experience will oversee workplace operations strategy, manage teams and budgets, and enhance employee experience at Duolingo's Pittsburgh HQ.
Summary Generated by Built In

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role...

Are you an experienced leader who builds inspiring, high-performing workplaces? Do you excel at elevating employee experience at scale and driving innovation across multiple sites? Duolingo is seeking a Senior Workplace Manager to own strategy and operations for our Pittsburgh headquarters and build an environment that reflects our culture, strengthens community, and supports our people as we grow.

 

:brain: You will...

  • Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values.
  • Lead and develop a high-performing team—including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh’s F&B program).
  • Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability.
  • Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers.
  • Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement.
  • Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives.
  • Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution.
  • Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission.

:check: You have...

  • 7–10 years of experience in workplace, facilities, or hospitality management, including team leadership and management of multi-vendor programs.
  • Demonstrated success in strategic planning, budget ownership, and cross-functional influence.
  • Exceptional communication and stakeholder leadership skills, with the ability to advocate for workplace initiatives across levels and functions.
  • A data-driven outlook, using metrics to identify improvements, inform decisions, and justify investments.
  • The ability to thrive in a fast-moving, high-growth environment with evolving needs.
  • A bachelor’s degree or equivalent experience.
  • Ability to work full-time onsite at our Pittsburgh HQ.

 

:star: Exceptional candidates will have...

  • Experience leading regional or multi-site workplace operations.
  • Background in workplace strategy, space planning, or change management.
  • A track record of designing programs that improve employee engagement and strengthen organizational culture.
  • A deep passion for Duolingo’s mission, with curiosity for language, learning, and human connection.

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range:
$130,900$177,100 USD

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [email protected].

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Sign up for job alerts here.

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Pittsburgh, PA
670 Employees
Year Founded: 2011

What We Do

Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:

1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.

Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.

Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.

Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.

With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.

Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List

University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award

Why Work With Us

Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!

Gallery

Gallery

Similar Jobs

CrowdStrike Logo CrowdStrike

Manager, Software Engineering - Observability (Remote, EST)

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
23 Locations
10000 Employees
140K-215K Annually

CrowdStrike Logo CrowdStrike

Senior Back-end Engineer

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
24 Locations
10000 Employees
140K-215K Annually

CrowdStrike Logo CrowdStrike

Engineer II - Sensor (Remote)

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
35 Locations
10000 Employees
100K-145K Annually

Cox Enterprises Logo Cox Enterprises

Public Cloud Specialist (RapidScale)

Automotive • Cloud • Greentech • Information Technology • Other • Software • Cybersecurity
Remote or Hybrid
PA, USA
50000 Employees
108K-179K Annually

Similar Companies Hiring

Standard Template Labs Thumbnail
Software • Information Technology • Artificial Intelligence
New York, NY
15 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Milestone Systems Thumbnail
Software • Security • Other • Big Data Analytics • Artificial Intelligence • Analytics
Lake Oswego, OR
1500 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account