Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About Us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Target’s Global UX team is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.
About the role:
As Senior Manager, UX Operations, you will lead horizontal enablement efforts across UX focused on the people, practices, systems, and tools that support a growing and evolving UX organization. UX Enablement helps create the conditions for practitioners to do their best work by building scalable programs, guidance, and support that strengthen how teams learn, connect, collaborate, and deliver across Target’s business priorities.
This is an exciting time to support the evolution of UX. As our organization adapts to an AI-first product development environment, you will help teams build new skills, evolve workflows, and continue to champion human-centered design in a world where people, AI-enabled tools, and emerging agent-based systems increasingly work together. You will help define where new capabilities can strengthen the practice, how roles and ways of working may evolve, and what guidance, learning, and operating models teams need to adopt these changes responsibly and confidently. You will partner closely with Product, Technology, and enterprise enablement teams to build shared initiatives that improve product development, capability-building, team engagement, and value delivery.
Responsibilities:
Develop UX Enablement strategies, priorities, and operating mechanisms for a team focused on practice enablement, learning, communications, change management, people initiatives, and team health
Coach, develop, and guide UX Operations team members, helping them translate complex organizational needs into scalable programs and practical frameworks
Lead change management efforts that help UX practitioners adapt to evolving roles, emerging capabilities, new workflows, and shifting expectations across Product and Technology
Define guidance, governance, training, and adoption strategies that support responsible and effective use of AI across the UX organization
Champion scalable learning experiences, playbooks, practice guidance, workshops, and feedback loops that help teams build confidence and adopt new ways of working
Develop integration models that help UX teams responsibly embed AI-enabled capabilities, agentic systems, and human-in-the-loop workflows into established UX practices and product development rhythms
Guide the thoughtful use and adoption of UX tools as one component of a broader enablement strategy, partnering with Technology, Procurement, Finance, and enterprise operations teams to support evaluation, licensing, budget planning, adoption, governance, and responsible use
About you:
7+ years of experience in Design Operations, Design Program Management, or with inhouse or agency product design teams
Experience leading teams, coaching talent, setting direction, and creating the conditions for people to do high-quality, meaningful work
Experience leading change across a large, matrixed organization, with the ability to influence stakeholders, build alignment, and drive adoption across teams with different needs and priorities
Strong understanding of UX practices, design tooling, product development workflows, and the operational systems needed to support design, research, content, and accessibility at scale
Demonstrated ability to manage budgets, vendors, licensing, contracts, or operational investments in partnership with Finance, Procurement, Technology, or enterprise operations teams
Comfort working in an AI-first environment, with curiosity and practical judgment around how emerging tools can improve UX workflows, documentation, communication, learning, and operational efficiency
Highly collaborative and relationship-oriented, with the ability to influence across UX, Product, Technology, HR, Learning & Development, Finance, and senior leadership
Systems thinker who can connect team needs, business priorities, technology constraints, and organizational culture to design thoughtful, scalable solutions
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_EAmericans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to [email protected]. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Application deadline is : 07/24/2026Skills Required
- 7+ years of experience in Design Operations, Design Program Management, or with in-house or agency product design teams
- Experience leading teams, coaching talent, and setting direction to create conditions for high-quality work
- Experience leading change across large, matrixed organizations with ability to influence stakeholders and drive adoption
- Strong understanding of UX practices, design tooling, product development workflows, and operational systems supporting design, research, content, and accessibility at scale
- Demonstrated ability to manage budgets, vendors, licensing, contracts, or operational investments in partnership with Finance, Procurement, Technology, or enterprise operations teams
- Comfort working in an AI-first environment with practical judgment around emerging tools and agent-based systems
- Highly collaborative and relationship-oriented, with ability to influence across UX, Product, Technology, HR, Learning & Development, Finance, and senior leadership
- Systems thinker able to connect team needs, business priorities, technology constraints, and organizational culture to design scalable solutions
Target Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Target and has not been reviewed or approved by Target.
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Healthcare Strength — Health benefits are accessible to hourly team members at relatively low hour thresholds and include no‑cost, 24/7 virtual medical care and expanded mental‑health support. This breadth is positioned as a relative strength compared to typical retail offerings.
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Retirement Support — Retirement programs include a dollar‑for‑dollar 401(k) match with immediate vesting and options like Roth 401(k) and stock purchase. These features strengthen long‑term savings for a wide range of roles.
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Parental & Family Support — Family support includes paid family leave, backup care, and reimbursements for adoption and surrogacy. These resources complement paid time off and holidays for eligible team members.
Target Insights
What We Do
Target is an American retailing company providing access to a wide selection of products such as furniture, electronics, toys, and more. Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.
