Senior Manager, Technology Operations

Position Summary...

What you'll do...

Financial Management: Requires knowledge of: Financial Management tools and processes; Budgeting and internal and external programCommunication tools and processes To comprehend the financial plan for implementation of multiple projects. Monitor delivery schedules and costexpenditure for multiple projects within a program.Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools andtechniques. To define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with theoverall strategic objectives. Create accountability matrix for the projects. Decompose the program into multiple modules and assign responsibilityassignments and milestones for each module. Comprehends the operational and financial factors that drive project success.Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding ofexisting and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards;Basic understanding of methodologies and tools, processes, checkpoints. To get involved and provide support to technology/ domain stakeholders tosolve complex issues (i.e. suggest what skills are needed, how does the technology impacts). Develop business cases for projects with a projectedreturn on investment or cost savings. Demonstrate deep functional knowledge of the business unit/domain. Translate business unit/domainrequirements into projects, activities, and tasks and aligns to overall technology strategy. Serve as an interpreter and conduit to connect businessunit/domain needs with tangible solutions and results. Participate in creating new processes and ways of working.Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of BusinessCommunication styles/techniques in ambiguous and challenging situations ; Communication channels/mediums; Interpersonal skills and universalrelationship building with ability to connect seemingly unconnected parties; Influencing styles. To communicate articulately and concisely instakeholder meetings involving multiple teams. Convey complex information and address ambiguity for robust technology development. Buildproductive, collaborative relationships with stakeholders. Influence team and stakeholders to take meaningful action with sound recommendations.Independently prepare clear, concise, logically structured and meaningful reports/material based on facts. Seek and provide constructive feedback,anticipate needs/questions, respond appropriately.Program Estimation: Requires knowledge of: Program Estimation tools and techniques ; Risk Assessment and Mitigation tools and techniques. Todistribute allocated budget for the program across multiple projects and ensure optimum resource allocation. Identify potential risks for successfulcompletion of the programs. Design multiple response plans through scenario planning for the identified risks for multiple projects within the program.Define measures and milestones for tracking and review of program success.Program Monitoring and Control: Requires knowledge of: Program Monitoring and Control tools and processes; Internal and External programReporting and logging tools and processes To decompose performance metrics for the program into measures for different projects. Track progressof the program and develop forecasts to overcome anticipated risks. Guide the implementation and use of program management tools anddevelopment of processes to improve the throughput, efficiency, and effectiveness of programs.Business Operations: Requires knowledge of: Organization KPIs; Assessment techniques. To design the organizations planning processes anddecision-making channels. Explain advantages and risks of using business simulations for critical business decisions. Explain business issues andtrends of own business unit as compared to other business units. Develop business cases for own function; reviews and critiques cases for otherfunctions. Demonstrate a big picture understanding of the business, its interrelationships, and priorities. Display strong foundation of businessfundamentals, measurement, and business finance.Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating businessplans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuringprogress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based workenvironment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coachingfor success and improvement; and ensuring diversity awareness.Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction toothers in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with businesspartners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness;and participating in and supporting community outreach events. Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart'scommitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics andcompliance.Live our Values - Servant Leadership - Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation,and intelligent risk-taking; and exhibits resilience in the face of setbacks.Embrace Change - Digital Transformation & Change - Seeks and implements continuous improvements and encourages the team to leverage newdigital tools and ways of working.Deliver for the Customer - Customer Focus - Delivers expected business results while putting the customer first and consistently applying an omni merchantmindset and the EDLP and EDLC business models to all plans.Deliver for the Customer - Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of thebusiness when making plans and shaping the team's strategy.Focus on our Associates - Diversity, Equity & Inclusion - Identifies, attracts, and retains diverse and inclusive team members; builds a high-performingteam; embraces diversity in all its forms; and actively supports diversity goal programs.Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; workscollaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspirecommitment and actionFocus on our Associates - Talent Management - Creates a discipline and focus around developing talent, promotes an environment allowingeveryone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularlyrecognizes others' contributions and accomplishments

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2100 Se 5Th St., Bentonville, AR 72716-0000, United States of America