Senior Manager, TD Securities Operational Risk Management (5001)

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Team Overview

TD applies the Three Lines of Defense model to risk management. Risks are owned and managed by the business (first line), while Operational Risk Management provides independent second line oversight and challenge. TD Securities ORM (TDS ORM) delivers independent guidance, challenge, and risk insight to ensure effective implementation of the Operational Risk Management Framework.

Position Overview

This Operational Risk role provides senior independent Second Line (2A) oversight, challenge, and risk leadership across TD Securities initiatives and broader TDS ORM activities, including large-scale strategic change programs such as the Value Creation Plan (VCP). The role is accountable for shaping and executing a disciplined risk oversight approach across complex, high-profile initiatives and portfolios, and for ensuring material operational risks, governance weaknesses, and control gaps are identified, assessed, escalated, and addressed in a timely and transparent manner.

The role partners closely with Enterprise, segment 2A Operational Risk, 1B Governance and Control, and other control functions to drive consistent, high-quality risk oversight and challenge. Acting as a senior risk advisor, the incumbent is expected to influence decision-making at senior levels, provide credible and independent risk judgment, and challenge whether initiatives, remediation plans, and governance outcomes are aligned with TD’s Operational Risk Management Framework, policies, standards, regulatory expectations, and risk appetite.

In addition to initiative-specific oversight, the role has broader accountability to identify thematic and systemic risks, elevate key cross-portfolio insights, and strengthen governance and control effectiveness across TDS. The Director is expected to synthesize risk observations across multiple workstreams, translate them into clear and actionable recommendations, and escalate matters outside tolerance or requiring senior management attention. Success in this role requires a strong enterprise mindset, deep expertise in operational risk and change governance, and the ability to lead through influence across a complex stakeholder environment.

Accountabilities Include

• Lead independent 2A oversight and challenge of strategic change initiatives, including new products, material changes, and transformation activity, ensuring risks are identified early, assessed rigorously, and addressed through disciplined governance.
• Serve as the senior embedded 2A lead for assigned VCP initiatives and related TDS priorities, driving a consistent and effective oversight approach across workstreams, stakeholders, and governance forums.
• Identify, assess, and challenge material operational and delivery risks, including governance, control, dependency, capacity, execution, accountability, and escalation risks, and determine whether proposed actions are sufficient, sustainable, and aligned with risk appetite.
• Provide independent review and challenge of risk assessments, issues management, policy exceptions, and risk acceptances, with clear point of view on the adequacy of mitigation strategies, ownership, target dates, and residual risk.
• Challenge initiative level RAID artifacts, operating readiness, and remediation plans, and escalate matters outside tolerance to the appropriate senior stakeholders and governance bodies with clarity, timeliness, and transparency.
• Shape and influence risk discussions in delivery and governance forums while maintaining full 2A independence, ensuring decision-making is informed by credible challenge, balanced judgment, and clear articulation of material risk trade-offs.
• Coordinate and lead embedded 2A engagement where an initiative is TDS led and impacts other segments, including U.S. Bank and Canadian Business Banking, to ensure consistent oversight, aligned risk positions, and clear accountability across stakeholders.
• Build strong, trusted relationships across Portfolio Governance, 1st line, 1B Governance and Control, and other 2nd line partners to enable effective challenge, transparency, and timely resolution of risk and governance issues.
• Surface thematic and systemic risk insights across the VCP portfolio and broader TDS ORM activities, and proactively elevate cross-cutting issues, recurring control weaknesses, and emerging risk themes to support enterprise-wide learning and continuous improvement.
• Provide clear, actionable, and pragmatic recommendations to strengthen controls, improve governance, and address identified operational risks in a sustainable manner, with focus on root cause, prevention, and accountability.
• Act as a embedded 2A key escalation point for significant risks, control weaknesses, and governance concerns, ensuring matters requiring senior management attention are communicated with full transparency and supported by a clear risk perspective.
• Reinforce a culture of disciplined escalation, strong ownership, and transparent risk reporting, ensuring material issues are neither understated nor insufficiently addressed.
• Lead governance support activities for 2A Change oversight, including ensuring governance materials are complete, accurate, risk-informed, and decision-useful, and that actions, decisions, and escalations are clearly documented and appropriately tracked.
• Contribute thought leadership and subject matter expertise to strengthen the overall TDS ORM oversight model, including consistency of challenge, quality of risk insight, and effectiveness of governance practice

Skills & Requirements

•  7–10+ years of relevant experience in Operational Risk Management, Second Line oversight, change risk, or governance within a regulated financial institution, including experience providing independent oversight over strategic change, transformation, or complex cross-functional initiatives.
•  Significant expertise in operational risk frameworks, change governance, issues management, risk acceptance, and enterprise governance, with the ability to independently assess and challenge whether actions are sufficient, sustainable, and aligned to policy, regulatory expectations, and risk appetite.
• Strong knowledge of the banking, capital markets, and regulatory environment, with the ability to translate regulatory and industry developments into practical oversight implications and risk guidance.
• Experience in Global Transaction Banking, Enterprise Payments, and Payments Operations is strongly preferred.
• Demonstrated ability to influence senior stakeholders and governance outcomes through clear, credible, and independent risk judgment, including confidence to hold firm and escalate where required.
• Proven ability to lead through influence across complex, global stakeholder environments, including coordinating across business, 1B, and 2A partners without direct authority.
• Strong strategic and enterprise mindset, including the ability to identify thematic and systemic risk implications beyond a single initiative, issue, or control breakdown.
• Excellent communication and interpersonal skills, with strong executive writing and presentation capability and the ability to synthesize complex issues into concise, decision-useful risk perspectives and recommendations.
• Strong analytical, problem-solving, and critical-thinking capability, including the ability to assess root cause, challenge assumptions, and evaluate the adequacy of remediation and control design.
• Experience with process review, automation, redesign, and innovation, with the ability to assess associated operational risks and recommend practical, sustainable control enhancements.
• Strong attention to detail and ability to evaluate downstream operational, governance, and regulatory impacts across interconnected initiatives and portfolios.
• Demonstrated ability to build trusted relationships while maintaining independence, credibility, and effective challenge in a highly collaborative environment.
• Intermediate knowledge of, or exposure to, Copilot and Generative AI tools, with the ability to leverage them to enhance productivity, support analysis, and identify associated operational risk, governance, and control considerations.
• Experience coaching, guiding, or providing subject matter leadership to peers and partners would be an asset.

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Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):