Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
We are looking for a Senior Manager, Systems Test and Software Quality Assurance to join our Software Quality Assurance team within our Software Engineering organization. Your job will be to build, mentor, and lead a high-performing team of senior system test and software quality engineers while driving the overarching software quality assurance vision. You will establish modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
What we do
The Software Quality Assurance team is part of the Software Engineering organization and is responsible for validating complex, multi-system robotic solutions under realistic customer and site operating conditions. The team partners across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to institutionalize quality-first engineering practices, strengthen release readiness, and ensure seamless site acceptance.
What you'll do
- Build, mentor, and lead a high-performing team of senior system test and software quality engineers, driving technical excellence, clear career progression, continuous learning, and high accountability.
- Contribute to formulating and drive the overarching software quality assurance vision, establishing modern verification standards, quality gates, and compliance across multi-tiered software, hardware, and distributed automation platforms.
- Architect and oversee realistic, site-level customer simulation environments to benchmark system scale, stress limits, peak throughput, latency, availability, bottlenecks, and error budgets.
- Embed automated test frameworks, harnesses, emulators, and AI-assisted tooling into CI/CD pipelines, configuration management tools, and cloud/on-prem environments to enable continuous performance and regression testing.
- Oversee comprehensive end-to-end test programs spanning microservices, event-driven messaging architectures, API layers, multi-system integrations, and joint System Integration Testing with customer stakeholders.
- Decompose complex system roadmaps into phased subsystem test plans, manage execution timelines and dependencies, and direct Release Readiness testing using key customer and site deployment scenarios.
- Partner across Software Engineering, DevOps, Systems Architecture, and Site Operations/Customer Engineering to assess risk, accelerate defect resolution, and maintain rapid feedback loops. Travel to Symbotic production sites may be required up to 10%.
What you'll need
- Minimum of 12 years of progressive quality assurance or test engineering experience, with a proven track record of directly managing, mentoring, and scaling a team of senior engineers.
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline.
- Experience leading customer-facing System Integration Testing and architecting realistic site-level simulation environments for complex operational workloads, stress limits, and peak throughput.
- Expertise establishing and analyzing operational KPIs, including transaction throughput, end-to-end latency, error budgets, resource utilization, SLA/SLO performance, and data-driven release readiness gates.
- Deep technical background validating distributed systems, microservices, Service-Oriented Architecture, REST/gRPC APIs, and asynchronous messaging brokers such as Kafka, RabbitMQ, or AMQP.
- Hands-on experience integrating test frameworks, emulators, and virtualized test harnesses into CI/CD pipelines and Infrastructure-as-Code environments, including Git, Jenkins, GitLab CI, Terraform, and Ansible.
- Proficiency with basic SQL and comprehensive knowledge of Black Box, Backend/API, Regression, Integration, End-to-End, Load/Stress, Scale, and User Acceptance Testing; practical experience with AI-assisted QA tooling is preferred.
Our Environment
- Up to 10% of travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
- Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on the program guidelines. Eligible employees may receive a corporate credit card based on role and travel requirements, but a personal credit card may be needed during onboarding until the corporate card is issued.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $175,500.00 - $257,400.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Skills Required
- Minimum 12 years of progressive quality assurance or test engineering experience
- Direct experience managing, mentoring, and scaling a team of senior engineers
- Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical discipline
- Experience leading customer-facing System Integration Testing
- Experience architecting site-level simulation environments for complex operational workloads, stress limits, and peak throughput
- Experience establishing and analyzing operational KPIs, including throughput, latency, error budgets, resource utilization, SLA/SLO performance, and release readiness gates
- Deep technical experience validating distributed systems, microservices, Service-Oriented Architecture, REST/gRPC APIs, and asynchronous messaging brokers
- Hands-on experience integrating test frameworks, emulators, and virtualized test harnesses into CI/CD pipelines and Infrastructure-as-Code environments
- Experience with Git, Jenkins, GitLab CI, Terraform, and Ansible
- Proficiency with basic SQL
- Knowledge of Black Box, Backend/API, Regression, Integration, End-to-End, Load/Stress, Scale, and User Acceptance Testing
- Practical experience with AI-assisted QA tooling
- Valid driver's license and ability to drive and/or fly to client locations and company headquarters
Symbotic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
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Retirement Support — A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.
Symbotic Insights
What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.
Why Work With Us
What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.
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