Senior Manager, Supply Chain Planning

Posted 7 Days Ago
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28203, Charlotte, NC, USA
Hybrid
Senior level
Greentech • Software • Energy
The Role
Owns Palmetto’s Safe Harbor supply chain program from OEM orders through distributor branches and EPC installations. Leads OEM and distributor relationships, supply planning, executive S&OP, working-capital planning, partner performance, commercial negotiations, and planning-tool implementation. Manages risks, KPIs, inventory levels, forecasts, supplier commitments, and cross-functional decisions while leading a team and presenting recommendations to executives.
Summary Generated by Built In

Company Description

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover, purchase, finance, install, monitor and manage home energy products and services. By offering one integrated platform across solar, battery storage, HVAC, heat pumps and more, Palmetto helps homeowners make home energy more affordable, reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners, across 30+ states, building the operating infrastructure for the consumer energy transition, one home at a time.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Senior Director, Supply Chain.

Summary of Role 

Palmetto's Safe Harbor program puts more than a billion dollars of customer-owned equipment into the field. Six OEMs build it, multiple distribution partners hold it on consignment, and more than 500 EPC partners install it across 32 states and Puerto Rico.

You will own the success of that program. That means the right equipment in the right branch at the right time, installs that keep pace with plan, and OEM and distributor relationships that hold up under pressure. You'll set the strategy, run the commercial relationships, and bring the program's trade-offs to executive leadership with a clear recommendation.

This is a leadership role. You'll lead the team, the process, and the tools, and you'll represent the program in front of OEM executives, distributor leadership, and Palmetto's executive team.

Strategic & Tactical

  • Own the Safe Harbor program end to end, from OEM order to distributor branch to EPC install. Set priorities, targets and KPIs, spot risks to volume, timing and cash early, and run the issues and decisions log.
  • Lead OEM relationships as the senior Palmetto contact for six programs. Negotiate volume commitments, lead times, payment terms and credit limits, manage escalations, develop supplier risk options, and build plans for new OEM programs through 2027-2030.
  • Lead distribution strategy. Own distributor relationships and performance, set how OEM volume is allocated across distributors and branches, expand and onboard the network, and manage the fee structure and rate card with Finance.
  • Drive EPC participation. Set expectations for forecasts, job data and equipment handling. Work with regional leadership to raise compliance and recommend enforcement, including pausing program access.
  • Lead planning and executive S&OP. Own the supply plan and its assumptions (yield, safety stock, days of supply, lead times). Run monthly demand and supply reviews, and bring constraints to leadership with options, financial impact and a recommendation.
  • Partner with Finance. Provide the supply plan, PO schedule and install data for cash and working capital planning, model scenarios with the CFO’s team, and make the case for working capital when volume needs it.
  • Own tools and processes. Lead the supply planning tool’s requirements, platform decision and adoption, and work with Product and Engineering on the portal fields the program depends on.

How we’ll measure success

  • Installs versus plan by OEM program and region
  • Days of supply by SKU and branch against target
  • Demand forecast accuracy versus actual installs
  • EPC forecast submission rate, weighted by volume
  • No supply-driven install delays
  • OEM commitments, payments and credit limits managed with no surprises
  • Distributor fee variance between accrued and invoiced
  • Planning tool live and used for the monthly cycle
  • Open commercial items with OEMs and distributors closed on schedule

Qualifications

  • 7  years+ in supply chain, operations, or program management, with at least 3 years leading teams
  • A track record running S&OP at scale and presenting to executives
  • Experience negotiating commercial terms with suppliers or OEMs, including volume commitments and payment terms
  • Strong grasp of working capital, credit exposure, and how supply decisions affect cash
  • Experience leading through influence across sales, finance, legal, and operations
  • Strong Excel and data skills, and experience in an ERP such as NetSuite
  • Clear, direct communication with executives and with partners outside the company

Preferred

  • Experience in solar, energy storage, electrical distribution, HVAC, or similar equipment channels
  • Experience with consignment or customer-owned inventory models
  • Experience selecting and rolling out planning platforms such as Pigment, Kinaxis, or o9
  • Experience managing a large, fragmented partner base
  • Experience with supply chain financing programs

Employment is contingent upon the successful completion of a background check. 

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full privacy policy.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

Skills Required

  • 7 or more years of experience in supply chain, operations, or program management
  • At least 3 years of experience leading teams
  • Experience running S&OP at scale and presenting to executives
  • Experience negotiating supplier or OEM commercial terms, including volume commitments and payment terms
  • Strong understanding of working capital, credit exposure, and the cash impact of supply decisions
  • Experience leading cross-functional initiatives through influence across sales, finance, legal, and operations
  • Strong Excel and data skills
  • Experience with an ERP such as NetSuite
  • Clear, direct communication with executives and external partners
  • Experience in solar, energy storage, electrical distribution, HVAC, or similar equipment channels
  • Experience with consignment or customer-owned inventory models
  • Experience selecting and implementing planning platforms such as Pigment, Kinaxis, or o9
  • Experience managing a large, fragmented partner base
  • Experience with supply chain financing programs

Palmetto Clean Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Palmetto Clean Technology and has not been reviewed or approved by Palmetto Clean Technology.

  • Fair & Transparent Compensation — Pay is considered fair-to-good across many roles, with compensation often described as competitive. Some positions highlight strong earning potential tied to performance.
  • Leave & Time Off Breadth — Unlimited or trust-based PTO is widely emphasized and is available early in tenure. Paid leave options for family needs complement the time-off structure.
  • Flexible Benefits — A primarily remote setup and flexible schedules are prominent elements of the package. These arrangements are frequently valued alongside core health and leave offerings.

Palmetto Clean Technology Insights

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The Company
HQ: Charlotte, North Carolina
500 Employees
Year Founded: 2010

What We Do

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With the belief that consumers can have it all, we are an uncompromising energy company that makes going green a no-brainer. Our award winning platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. We operate at the intersection of B2B and D2C, offering software, financial tools, and services that drive real environmental impact - without compromising value. Our clean Energy Platform makes solar and home electrification easy to access, easy to afford, and easy to manage. We deliver flexible energy plans, real-time insights, and seamless customer experiences through offerings like our Consumer App and Marketplace, LightReach™ Solar and HVAC Subscriptions, and Asset Management tools - with more innovations on the way. How We Think We've always been told a cleaner future means sacrifice. Turn it down, pay more, wait forever. We don't buy that. At Palmetto, we believe the future is abundant. We help homeowners have it all: lower energy bills, smarter homes, and a healthier planet. Who We Serve We work with homeowners, clean energy brands, and local installation partners to help them grow their impact, revenue, and customer reach. Our Community Impact • 1+ terawatt-hour of clean solar energy generated • 740,000+ tons of carbon emissions avoided • 90,000+ homes powered for a year

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