Manager, Solution Specialists

Posted 5 Days Ago
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Reading, Berkshire, England, GBR
In-Office
Senior level
Information Technology • Software
The Role
Leads and develops a team of Solution Specialists, partnering with Sales leadership to support strategic opportunities and complex sales cycles. Establishes operating rhythms for pipeline, forecasting, enablement, performance, and resource allocation. Collaborates with Product, Marketing, Customer Success, and other teams to improve solution positioning, execution, conversion, and revenue outcomes. Requires strong knowledge of SaaS, IT management, cybersecurity, or MSP technologies, along with executive communication and coaching skills.
Summary Generated by Built In

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Does This Describe You?
  • A confident and experienced people leader who sets clear expectations and drives accountability
  • Commercially minded with the ability to connect technical solutions to customer needs and business outcomes
  • Comfortable operating in a fast-paced, high-growth technology environment
  • An effective communicator who can influence customers, senior leaders, and cross-functional stakeholders
  • Passionate about coaching, developing talent, and building a high-performance team culture
A Look Inside the Job
  • Lead, coach, and develop a team of Solution Specialists, establishing clear goals, performance expectations, and development plans
  • Partner with Sales leadership to align specialist resources against strategic opportunities and drive stronger customer and commercial outcomes
  • Provide leadership and expertise throughout complex sales cycles, ensuring Kaseya's solutions are positioned effectively against customer requirements
  • Build scalable operating rhythms around pipeline, forecasting, performance, enablement, and resource allocation
  • Collaborate across Sales, Product, Marketing, Customer Success, and other teams to share market insights, strengthen solution positioning, and improve execution
About You
  • 5+ years of relevant technology, solutions, pre-sales, or sales experience, including experience leading or developing teams
  • Strong understanding of SaaS, IT management, cybersecurity, or MSP-focused technology solutions
  • Demonstrated ability to lead teams against measurable commercial and performance objectives
  • Strong executive communication, presentation, coaching, and stakeholder-management skills
  • Highly organised, data-driven, and comfortable balancing strategic leadership with hands-on execution in a rapidly changing environment
What Success Looks Like
  • A highly engaged and capable Solution Specialist team with clear accountability and development plans
  • Strong alignment between Solution Specialists and Sales around priority opportunities and customers
  • Improved effectiveness through the sales cycle, contributing to stronger conversion and revenue outcomes
  • Consistent visibility into team capacity, pipeline support, performance, and key risks
  • A scalable Solution Specialist model that supports Kaseya's continued growth

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Skills Required

  • 5+ years of relevant technology, solutions, pre-sales, or sales experience
  • Experience leading or developing teams
  • Strong understanding of SaaS, IT management, cybersecurity, or MSP-focused technology solutions
  • Ability to lead teams against measurable commercial and performance objectives
  • Strong executive communication and presentation skills
  • Strong coaching and stakeholder-management skills
  • Highly organized and data-driven
  • Ability to balance strategic leadership with hands-on execution in a rapidly changing environment

Kaseya Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kaseya and has not been reviewed or approved by Kaseya.

  • Leave & Time Off Breadth — PTO is commonly described around 20–21 days per year plus standard holidays. Some indicate they can fully disconnect while on leave.
  • Equity Value & Accessibility — Equity or option grants are available to many roles, offering potential upside beyond base pay. This exposure is presented as a meaningful component of total compensation for some roles.
  • Affordable Benefits — The high‑deductible medical plan is described as having low or employer‑covered employee‑only premiums in some cases. This can reduce out‑of‑pocket costs for those who select the HDHP.

Kaseya Insights

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The Company
HQ: Miami, FL
5,000 Employees
Year Founded: 2000

What We Do

Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.

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