Senior Manager - Software Engineering Enterprise Architecture

Posted 6 Days Ago
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Phoenix, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
The Role
Responsible for leading a team of backend engineers to design and deliver API applications, manage personnel, and drive strategic technical decisions for a platform aimed at enhancing partner integrations.
Summary Generated by Built In

Architecture as Code portfolio:

We are looking for a forward-thinking Senior Manager – Software Engineering who would be responsible for the end-to-end design and delivery for customer value capabilities in US and international markets. You will be joining AMEX B2B API Developer Portal team to help design, build, and evolve a platform that enables external partners to seamlessly discover, onboard, and integrate with our APIs. You will focus on delivering a secure, scalable, and intuitive developer experience through high-quality documentation, self-service capabilities, and enterprise-grade integration support. You would help us lead a team, build, and test new features, execute on our product roadmap, and help drive software and technology decisions. 

Responsibilities
  • Lead a team of backend engineers and deliver world class API applications using Java on the cloud.
  • Responsible for the people management of a co-located and remote engineering teams. Mentor a team of engineers on their performance, and career development. Provide timely feedback and help them grow within Amex.
  • Ensure team contributes to company standards (e.g. automated testing, code reviews, and writing beautiful, pragmatic code). Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams. 
  • Work with product team closely to understand the product and customer needs; and enable the product and customer vision for the company. Collaborate with a wide variety of stakeholders within business and technology teams to prioritize, plan, and execute the development schedule for major product releases.
  • Manage Tech OKRs and strive to continuously improve the metrics month over month.
  • Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps 
  • Recruit best in class and diverse mobile talent from the industry 
  • Drive innovation within a fast-paced agile environment 

 

Qualifications
  • Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred
  • 5+ years of active engineering, 2+ years leadership experience in a complex technical environment and/or comparable experience
  • Successful design, creation, and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
  • Extensive hands-on experience in Java, Spring Boot, API development, and related technologies to design and deliver scalable, high-performance backend solutions with experience in front-end technologies considered a strong plus
  • Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
  • Experience with Gen AI technologies and use cases is an added advantage
  • Ability to set priorities and multi-task in a fast-paced environment.
  • Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
  • Ability to learn and adapt in a rapidly changing environment.
  • Adaptable to changes in product requirements, organizational structures, and business conditions
  • Engaged with the open-source community, demonstrated public speaking, etc.
  • Expertise in software engineering as well as with various Agile methodologies such as SCRUM and Kanban
  • Experience with leading employees including having one on one sessions to provide regular feedback and mentoring
  • Lead reviews of colleagues' work
  • Proficient in the common types of software development life cycle
  • Recent hands-on experience with the primary technology stacks within platform portfolio (relevant frameworks, languages, etc.)
  • Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization
  • Ability to clearly communicate and collaborate well with technical and non-technical partners
  • Foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing products experience.
  • Able to assess and interview team members to identify and develop talent
  • Ability to influence technological growth across teams
    Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. 
About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​

Skills Required

  • Bachelor's degree in computer science or related experience
  • 5+ years of active engineering experience
  • 2+ years of leadership experience in a technical environment
  • Extensive experience in Java, Spring Boot, and API development
  • Experience with Agile methodologies such as Scrum/Kanban
  • Experience with Gen AI technologies
  • Hands on experience with automation testing
  • Strong analytical and debugging skills
  • Experience in talent development and mentoring

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

American Express Insights

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The Company
HQ: New Delhi, Delhi
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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