Senior Manager, Site Reliability Engineering

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Hiring Remotely in United States
Remote
Software
The Role

Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 93 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely!

Application and Interview Impersonation Notice:

Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

Overview:

We are looking for a dynamic Senior Site Reliability Engineering Manager, who will lead a team of SREs delivering stability, reliability and efficiency of our global SaaS platform. This leader will interface with senior management, Platform Engineering, QA and the Precisely development teams to continuously improve product reliability. The individual will be responsible for building the SRE team, implementing SaaS best practices and operating a world class Data Integration SaaS suite of products. Also work with the team to architect and deploy the tools and systems that will make our production environment more resilient, in order to effectively respond to and address incidents.  This role also includes supporting a FedRAMP authorized Cloud Service Offering. You will work closely with cross-functional teams to design, implement, and manage robust systems that meet the stringent requirements of FedRAMP compliance. 

What you will do:

  • Ensure high availability, scalability, and security of cloud services across multiple geographies.
  • Implement and improve automation, incident management, and capacity planning practices.
  • Lead and mentor a team of Site Reliability Engineers.
  • Oversee the management and optimization of cloud infrastructure for cost-efficiency.
  • Maintain and improve observability, logging, and alerting systems.
  • Collaborate closely with product development teams to facilitate delivery of new functionality and capabilities to our SaaS platform.
  • Drive the adoption of DevOps and continuous delivery practices.
  • Evaluate and implement new technologies and tools to enhance cloud infrastructure and operations.
  • Foster a culture of continuous improvement, collaboration, and innovation.

What we are looking for:

  • At least 5 years of experience in a global multi-tenanted production environment and at least 3 years of experience leading a diverse engineering team
  • Hands on skills on Kubernetes, AWS/GCP/Azure, Terraform/Cloudformation/Ansible.
  • Strong knowledge on Linux fundamentals and experience troubleshooting production issues. 
  • Experience working in a 24x7 production environment.
  • Strong understanding of SRE and general SaaS service management principles.
  • Experience with cloud infrastructure tools (monitoring, deployment, security).
  • Strong leadership, collaboration, communication and interpersonal skills.
  • The ability to operate calmly in challenging and stressful situations.
  • Strong problem-solving and decision-making abilities.
  • Ability to work effectively with cross-functional teams and stakeholders

#LI-CA1 #LI-REMOTE


The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Global Applicant and Candidate Privacy Notice.

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The Company
HQ: Burlington, MA
2,800 Employees

What We Do

Precisely is the global leader in data integrity, providing accuracy, consistency, and context in data for 12,000 customers in more than 100 countries, including 99 of the Fortune 100. Precisely’s data integration, data quality, data governance, location intelligence, and data enrichment products power better business decisions to create better outcomes. Learn more at www.precisely.com

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