Senior Manager, Sales Training and Development

Posted 4 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
140K-165K Annually
Senior level
Biotech
The Role
Lead design and delivery of sales training and launch readiness for specialty account managers. Own new-hire onboarding, LMS administration, field coaching, and cross-functional alignment. Develop learning content, measure effectiveness, manage vendors and budgets, ensure compliance, and drive digital tool adoption to improve sales performance. On-site in NYC at least three days weekly; up to 20% travel.
Summary Generated by Built In

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role  

Axsome Therapeutics is seeking a Senior Manager, Sales Training and Development to lead strategic training initiatives that elevate the performance of our commercial teams. This role will be instrumental in executing launch readiness and training programs that drive excellence in product execution and market access capabilities. This role will collaborate closely with cross-functional teams, including Commercial, Medical, Regulatory, and Legal, to design and deliver impactful training solutions that prepare our field teams for successful product launch and ongoing market engagement. 

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.  

Job Responsibilities and Duties include, but are not limited to, the following: 

  •  Partner with key functions (Clinical Operations, Pharmacovigilance) and interface functions (e.g. Medical Affairs and Commercial) to support a compliance journey; driving and achieving a “first time right” approach in relevant issue and initiatives.  
  • Lead the design and delivery of training programs for Axsome Specialty Account Managers, focused on advancing product knowledge, clinical acumen, selling skills, and customer engagement 
  • Translate business strategy into training solutions, ensuring sales teams are fully prepared to communicate product value, clinical data, and competitive differentiation to healthcare professionals 
  • Own the end-to-end new hire onboarding experience, driving speed-to-impact through structured learning, certification, and field readiness 
  • Drive field pull-through and coaching excellence by partnering with Sales Leadership and conducting field engagements to reinforce training, identify capability gaps, and accelerate performance 
  • Leverage field insights and performance data to continuously refine training strategy, close capability gaps, and improve execution across the sales organization 
  • Serve as a strategic partner to cross-functional teams (Medical Affairs, Marketing, Market Access, Regulatory, Operations) to ensure training aligns with brand strategy, customer needs, and compliance requirements 
  • Lead training strategy and execution for product launches, ensuring seamless readiness and effective market introduction 
  • Develop and maintain scalable learning tools and resources, including playbooks, workshops, digital content, and reinforcement programs 
  • Oversee and optimize the Learning Management System (LMS) to deliver an efficient, engaging learning experience and track training effectiveness and completion 
  • Drive adoption and effective use of digital tools and platforms (CRM, analytics, and customer engagement tools) to enhance field execution 
  • Ensure all training content meets compliance standards and industry regulations, maintaining a high bar for accuracy, ethics, and promotional integrity 
  • Partner with internal teams and external vendors to design innovative, high-impact training solutions and execute programs at scale 

Requirements / Qualifications 

  • Bachelor’s Degree 
  • 7+ years of overall pharmaceutical industry experience with 2+ years in training and/or sales coaching 
  • Up to 20% travel (Key meetings and POAs) 
  • Strong project management and execution skills, in pharmaceutical product launch environments 
  • Experience with vendor and budget management 
  • Experience facilitating training in both classroom and virtual settings 
  • Experience managing LMS platforms 
  • Proficient in Microsoft Office Suite 
  • Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles 

Experience, Knowledge and Skills 

  • Strong facilitation, presentation, and communication skills 
  • Background in adult learning principles and instructional design preferred 
  • Strong understanding of CNS disorders and related therapies is preferred 

Salary & Benefits  

The anticipated salary range for this role is $140,000 - $165,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package. 

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. 

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration. 

Skills Required

  • Bachelor's Degree
  • 7+ years pharmaceutical industry experience with 2+ years in training and/or sales coaching
  • Up to 20% travel
  • Strong project management and execution skills in pharmaceutical product launch environments
  • Experience with vendor and budget management
  • Experience facilitating training in classroom and virtual settings
  • Experience managing Learning Management System (LMS) platforms
  • Proficient in Microsoft Office Suite
  • Ability to work on site Monday, Tuesday & Thursday in New York City
  • Strong facilitation, presentation, and communication skills
  • Background in adult learning principles and instructional design
  • Strong understanding of CNS disorders and related therapies
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The Company
HQ: New York, New York
506 Employees
Year Founded: 2012

What We Do

Axsome Therapeutics, Inc. is a biopharmaceutical company developing novel therapies for central nervous system (CNS) conditions that have limited treatment options. Through development of therapeutic options with novel mechanisms of action, we are transforming the approach to treating CNS conditions. At Axsome, we are intensely committed to developing products that meaningfully improve the lives of patients and provide additional therapeutic options for physicians

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