Senior Manager, Sales Operations
This role is eligible for our hybrid work model: Two days in-office.
Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline customers - so they can experience all the moments that matter to them.
Why this job’s a big deal:
As a Senior Manager, Sales Operations - you will be a subject matter authority on sales operations business metrics and trends, and formulate ideas for new and better ways for our sales team to work. You will also capture new opportunities through project leadership, and implement new strategies to enhance business growth.
In this role you will get to:
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Identify process efficiencies within the sales organization, influence change and implement new workflows.
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Establish key sales metrics, determine ways to measure and report on the impact of process changes on KPI performance.
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Develop and operationalize tools, such as CRM and workflows, to monitor and improve business performance and sales workflows
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Lead small internal team of sales operations managers
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Leverage data to analyze, identify and support recommendations for growth
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Implement and maintain quality control measures/service level metrics within the department.
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Develop project plans, set milestones, and ensure timely project completion.
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Build strategic plans that consider pilots, training, feedback to maximize project impact
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Present performance updates and recommendations to senior management and stakeholders.
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Effectively communicate performance findings, strategies, and recommendations to senior management and key stakeholders.
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Foster a culture of data-driven decision-making and performance accountability within the organization.
Who you are:
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Bachelor’s degree or equivalent is required.
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Minimum 8-10 years of experience working in operations, sales enablement, consulting, project management or similar role. E-commerce experience preferred.
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3 Years of experience as a People Leader
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Entrepreneurial thinking, with a proven track record of implementing innovative ideas, processes or products in complex organizations.
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Strategic thinking and planning, effective at breaking down complex problems and driving and managing change.
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Strong numerical and analytical skills
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Fast learner, ability to adapt to new processes and technologies quickly, energized by change
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Team player, with a driven “get it done” attitude and work ethic
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Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
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The Right Results, the Right Way is not just a motto at Priceline; it’s a way of life. Unquestionable integrity and ethics is essential.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.
The salary range for this position is $120,000-$150,000
#LI-EH1
#LI-Hybrid
Who we are
WE ARE PRICELINE.
Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees. Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives. Whether it’s a dream vacation, your cousin’s graduation, or your best friend’s wedding - we make travel affordable and accessible to our customers.
Our culture is unique and inspiring (that’s what our employees tell us). We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.
We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve. We bring together employees from all walks of life and we are proud to provide the kind of inclusive environment that stimulates innovation, creativity and collaboration.
Priceline is part of the Booking Holdings, Inc. (Nasdaq: BKNG) family of companies, a highly profitable global online travel company with a market capitalization of over $80 billion. Our sister companies include Booking.com, BookingGo, Agoda, Kayak and OpenTable.
If you want to be part of something truly special, check us out!
Flexible work at Priceline
Priceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.
To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve. We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.
Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world. We’d love you to join us and add to our rich mix!
Applying for this position
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What We Do
At Priceline, part of Booking Holdings, Inc. [NASDAQ: BKNG], we believe every trip is a big deal to our customers. Whether it’s a much-needed getaway, wedding, reunion, graduation, or rooting on a favorite team—those are the moments that nobody should miss out on.
Our mission? Be the best travel dealmakers in the world. We provide our customers with smart and easy ways to access the very best deals available on hotel rooms, flights, rental cars, vacation packages and cruises, so they can be there for the moments that matter the most to them.
We do that by welcoming people who are at the top of their game, who want to learn and grow with others and who take their work seriously (but not themselves). We’re building a diverse and uniquely talented team to make sure our customers can be there for all those {big deal} moments. Come join us!
