About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Our mission to positively impact people's lives every day in every home around the world allows our employees to be thinkers and tinkerers, designers and doers, creators and number crunchers, makers of things they love. As we continue to grow, we are excited to add a Senior Manager, Sales Operations to our team.
OVERVIEW:
The Senior Manager, Sales Operations will play a vital role in optimizing initiatives for our expanding business and team. This position will focus on improving predictability in our fast-paced environment by establishing essential processes and checkpoints for smooth execution and revenue delivery across Walmart and Sam’s Club businesses. The Senior Manager, Sales Operations will provide the guidance, tools, and processes needed to create clear monthly workflows and predictable outcomes in revenue delivery, forecast accuracy, and trade spend management. A successful Senior Manager, Sales Operations must be process-driven, detail-oriented, financially grounded and a LOVE for tackling complex issues.
Here are some of the EXCITING things you’ll get to do:
- Developing and tracking internal forecasts (Volume, Value, Trade Spend, JBP Metrics)
- Collaborating on external forecast alignment initiatives with replenishment teams
- Managing order processes in coordination with Customer Service (PO Creation, Confirmation, Fill %)
- Executing inventory management strategies, including Direct Import and Instock Optimization
- Lead our Sales Operation function on the Walmart / Sam's team, inclusive of setting the direction and mentoring a small team of Sales Operations Managers
- Drive the monthly consensus forecast process, ensuring on time deliverables
- Collaborate with finance teams to drive initiatives aimed at optimizing EBITDA
- Lead Joint Business Planning initiatives in collaboration with the broader Walmart/Sam’s Club team
- Develop and implement strategies and framework required to effectively communicate brand-level financial and spend updates
- Prepare and present financial and booking updates to senior management for Walmart and Sam’s Club
- Work closely with internal accounting teams and third-party services to reconcile post-audit claims
Requirements:
- A “fixer” with a passion for identifying gaps and drive fast solutions
- Proven experience leading and mentoring small teams
- Bachelor’s degree required
- 5+ years of experience in demand planning, or a business analytics/financial role within the consumer products industry – a deep financial and planning acumen strongly preferred
- Ability to analyze and derive insights from multiple complex data sets to inform decision-making
- Excellent analytical skills, attention to detail, and advanced proficiency in the MS Office Suite
- Strong communication, organizational, project management, and interpersonal skills
- Detail-oriented, able to prioritize tasks, and capable of juggling multiple responsibilities in a fast-paced, deadline-driven environment while maintaining a positive attitude
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
What the Team is Saying
SharkNinja Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is often described as strong, with multiple Blue Cross Blue Shield options and premiums portrayed as reasonable. Feedback suggests plan quality is a standout within the overall package.
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Retirement Support — A 401(k) with company match is consistently part of the offering and highlighted in company materials. This foundation for long‑term savings is positioned as a core element of total rewards.
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Equity Value & Accessibility — An employee stock purchase plan is available and emphasized in recent communications and postings. This ownership pathway is presented as a meaningful addition to overall compensation.
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What We Do
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,000 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
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SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
