Senior Manager, Sales Engineering

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

Checkout.com is seeking an experienced Sales Engineer to join our team here in Dubai! The successful candidate will be responsible for providing technical leadership and guidance to our clients in the MENA region, throughout the entire sales lifecycle.  As a Sales Engineer, you are responsible for technical ownership of client relationships from initial contact in the sales cycle throughout the solutioning, integration, and go-live stages of the customer journey. The ability to solve business and technical requirements through the application of Checkout.com products and solutions is core to the success of the position. Along the way, you'll collaborate closely with various in-house talents across Technology and Business to position our capabilities, products, services and solutions effectively with prospects.

What you will do:

• Upfront qualifications of merchants technical needs

• Work with Sales to provide product/business/tech knowledge in support of pre-sales activities

• Prepare and lead technical/commercial workshops

• Provide inputs for proposals and large and complex RFP and RFI responses

• Improve solution design, documentation and realisation of custom merchant solutions

• Improve communication with merchants on a technical level during the sales process

• Translate product, business and technical requirements into solutions

• Being constantly up to date with industry standards in order to offer the best bespoke solutions to our merchantsConduct thorough upfront qualification of merchant needs and technical infrastructure.

• Act as the primary technical subject matter expert, supporting the Sales team through all pre-sales phases.

• Design, prepare, and lead technical and commercial workshops for prospective merchants.

• Provide critical technical and solution design inputs for high-value proposals and RFP/RFI responses.

• Drive the improvement of solution design quality and documentation for complex solutions.

• Significantly improve the quality and clarity of technical communication with merchants.

• Expertly translate requirements into concrete, viable, and efficient solution designs.

• Maintain deep industry expertise to design best-in-class, bespoke solutions.

Qualifications

• 8+ years experience as a Sales Engineer / Solutions Architect or Pre-Sales Consultant

• Experience working in a technical client-facing role

• Familiar with API based integration methods, associated best practices, and related tools/frameworks

• Experience with at least one common front-end (pure JavaScript, React, Angular, etc) and back-end (Java, .NET, Python, Node, etc) technology

• Commercially-minded

• Exceptional written and verbal communication skills

• Highly organized and able to prioritize shifting workloads and responsibilities effectively

• Able to thrive in a fast-paced environment

• Ability to translate technical jargon into business speak

• Previous exposure to RFI/RFP

• Very well-versed in payments; should understand the technicalities inside and out (ideally this should be a bonus requirement not a needed one)

• In depth payments industry exposure with an understanding of the related rules and regulations and payments schemes

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram