Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!
[Read our Impact Report] | [See our Trustpilot]
The role ⚡📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits
Bringing together our RevOps & AI automations team, you will be improving capabilities for all of the customer facing teams. You’ll work across a mix of AI and traditional GTM tools to help our sales teams work faster and more effectively than ever before.
Own the KPI suite, the dashboards and the weekly performance reporting for Sales, Service and Collections. Set the analytics standard across the customer-facing teams, and ensure that every metric earns its place and drives business outcomes.
Own the RevOps build roadmap and act as both product manager and builder on it: AI-assisted quality assurance and coaching tooling, call transcription and conversational intelligence on Amazon Connect Contact Lens, and the automations that take manual work off managers. You will line-manage a specialist AI & Automation manager, so this is about setting direction and shipping alongside, not delegating and reviewing.
With your unique perspective across the customer-facing teams, you will identify and prioritize initiatives for the team that drive real business value. Saying ‘no’ to really good ideas, to make space for the truly great ones.
Identify and execute operational efficiency gains across sales and contact-centre processes. Drive team adoption of tools and best practices to directly increase conversion and productivity.
Act on customer insight and drive improvements to customer journeys across the teams. This isn't just producing the reports, you will own the next action and the outcome.
Lead a high-performing RevOps team while scaling the function into strategic new focus areas across the revenue engine.
A track record of unlocking actionable insights that drive revenue growth, with the ability to translate data into business strategy.
You know the technology and the shortest path to value. You are nbhands-on with the CRM (ideally Salesforce), reporting, data analytics and AI and you can point to real results.
You’ve worked closely with Sales and Marketing teams to drive results. You understand what drives customer behaviour and how to get the most out of the sales funnel.
You’ve built with and on top of AI, producing systems that drive real business outcomes.
You’ve got experience getting frontline teams to change how they work, and making it stick.
You can own and prioritise your own roadmap alongside business-critical change, with a small team and a broad remit.
You’ve demonstrated the ability to manage multiple high-level stakeholders.
Proven ability to get the best from a small, expert team.
We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.
Why join us? 💜We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
Our Circler Proposition focuses on five areas:
Flexibility: We provide a benefit allowance you can tailor to your own life and family.
Health: This includes private medical and dental, health assessments, and access to a digital GP.
Wealth: We offer life assurance, share schemes, and financial coaching.
Development: You get a dedicated annual learning allowance to help you level up.
Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.
Ready to join a mission that matters? We’d love to chat!Skills Required
- Track record of unlocking actionable insights that drive revenue growth and translating data into business strategy
- Hands-on experience with CRM, ideally Salesforce, reporting, data analytics, and AI
- Experience building AI systems that deliver measurable business outcomes
- Experience working closely with Sales and Marketing teams to drive results
- Understanding of customer behavior and sales funnel optimization
- Experience driving frontline team adoption of new tools and ways of working
- Ability to own and prioritize a roadmap while managing business-critical change with a small team
- Demonstrated ability to manage multiple high-level stakeholders
- Proven ability to lead and develop a small, expert team
What We Do
Over the past ten years, Funding Circle has built a machine learning and technology platform that is changing the way small businesses access the financing they need to grow. Business owners can complete a loan application and receive a decision in a matter of minutes, enabling them to get funding quickly at an affordable rate. When small businesses succeed, they create jobs, support local communities, and drive the economy forward - that’s why we care about helping them win. To us, nothing is more important.
Why Work With Us
The traditional banking system is broken, so we’re building a better one. We’ve never been ones for the status quo. We believe in questioning convention, experimenting, innovating, and finding a better way. We believe in those made to do more, and that includes our employees. We seek and hire the best by providing great benefits, perks, and pay.
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