Senior Manager, Responsible Business Communications

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
116K-201K Annually
Senior level
Information Technology • Internet of Things • Other • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Leads Verizon’s responsible business communications strategy, including brand purpose programs, executive counsel, media relations, cross-functional narrative integration, strategic storytelling, and performance measurement. The role promotes initiatives related to digital inclusion, environmental responsibility, and human prosperity while advising senior leaders and engaging employees, stakeholders, policymakers, and media.
Summary Generated by Built In
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing... 

The Verizon Corporate Communications team is seeking a visionary Senior Manager of Responsible Business Communications to help craft and share our brand purpose story with the world. In this role, you will work directly with Verizon’s Corporate Affairs team to help shape the responsible business narrative that demonstrates our tangible impact on digital inclusion, environmental responsibility, and human prosperity. You will also partner directly with senior leadership and cross-functional teams to ensure our responsible business initiatives are seamlessly woven into Verizon’s broader corporate identity. If you are a creative storyteller who understands the evolving CSR landscape and has the media savvy to amplify our impact, we want you on our team.


Responsibilities will include:

  • Strategic Planning & Program Development: Leading the creation, development, and execution of comprehensive brand purpose communications programs across a variety of communications verticals, including shared, owned, earned, and paid media.
  • Executive Communications & Counsel: Serving as a trusted strategic communications partner to senior executives, providing elite counsel, briefing materials, and executive platform management.
  • Media Relations & Strategy: Leveraging a strategic mind for media relations and an existing network of top-tier, known contacts to secure high-value placements that elevate Verizon’s responsible business initiatives.
  • Cross-Functional Collaboration & Narrative Integration: Connecting the dots at a higher, macro level, bridging the gap between various departments to build alignment and ensure a cohesive, enterprise-wide communications strategy.
  • Strategic Writing & Storytelling: Using your creative flair and exceptional writing skills to translate complex information into deeply engaging, human-centric stories that resonate with employees, stakeholders, and the public.
  • Measurement & Optimization: Measuring the success of communications and making data-driven suggestions to optimize future communications plans.

What we’re looking for... 

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.
  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
  • Exceptional writing skills and an innate ability to craft compelling narratives for diverse audiences.
  • A solid understanding of the existing brand purpose and policy landscape, including emerging trends and cultural shifts.
  • Demonstrated success supporting, prepping, and advising senior-level executives.
  • A proven success record of creating and executing successful brand purpose programs across a variety of communications verticals.

Even better if you have one or more of the following:

  • Experience planning large scale events that target a policymaker and policy influencer audience
  • A robust rolodex of known, valuable contacts in the lifestyle, business, and tech media spaces.
  • Understanding how a single initiative impacts the broader corporate strategy and global reputation.
  • Extreme attention to detail; holds internal and external partners to the same high standards.
  • Ability to adapt quickly to changing priorities
  • Superb critical thinking skills and the ability to take a concept from ideation and strategy to execution autonomously.
  • The creativity required to cut through corporate noise and help bring stories to life in innovative, audience-centric ways.
  • Exceptional communication, thought leadership, and presentation skills.
  • Ability to work independently as a self-starter across a matrixed organization.
  • Extensive experience working effectively with cross-functional teams 

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.


Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $115,500.00 - $201,000.00.

Skills Required

  • Bachelor’s degree or four or more years of work experience
  • Six or more years of relevant experience through work, military experience, or specialized training
  • Exceptional writing skills and ability to craft compelling narratives for diverse audiences
  • Understanding of brand purpose and policy landscapes, including emerging trends and cultural shifts
  • Demonstrated success supporting, preparing, and advising senior-level executives
  • Proven success creating and executing brand purpose programs across communications channels
  • Experience planning large-scale events for policymakers and policy influencers
  • Established contacts in lifestyle, business, and technology media
  • Understanding of how initiatives affect corporate strategy and global reputation
  • Exceptional attention to detail
  • Ability to adapt quickly to changing priorities
  • Strong critical thinking skills and ability to execute concepts autonomously
  • Creativity in developing innovative, audience-centric communications
  • Exceptional communication, thought leadership, and presentation skills
  • Ability to work independently across a matrixed organization
  • Extensive experience working effectively with cross-functional teams

Verizon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.

  • Fair & Transparent Compensation — Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
  • Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
  • Retirement Support — Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.

Verizon Insights

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The Company
HQ: New York, NY
Year Founded: 2000

What We Do

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.

Why Work With Us

Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.

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