Senior Manager Research & Insights

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do in Research & Insights: 

We are a global team of research and insights specialists dedicated to supporting various departments across the company, including Sales, consumer marketing, and leadership. Our responsibility is to generate valuable insights through a blend of research methodologies, driving the advancement of our business.

Job Location: Remote

This role is a remote position in the United States working east coast hours. Occasional travel to company offices as necessary.

What You’ll Do

• Play an integral role in developing Tripadvisor’s go-to market sales narrative, partnering with cross functional teams across the Tripadvisor Global Partner Services organization.  
• Leverage Tripadvisor’s unique 1st party data to provide compelling travel insights to external audiences (enterprise clients, media, etc). 
• Use a variety of data sources (1st party data, syndicated research tools, custom research studies, etc.) to accurately and thoroughly answer research requests from stakeholders across sales, marketing, communications, etc.   
• Keep a pulse on the broader media and travel ecosystem, staying on the cutting edge of trends in each industry.  
• Serve as a valuable research resource and consultant for internal and external stakeholders.  
• Collaborate with fellow research team members on the ideation, development and execution of thought leadership.  
• Support ad effectiveness measurement, managing studies from scoping through report delivery.  

Skills & Experience 

• Bachelor's degree in marketing, economics, statistics or experience relevant to the role.
• 6-8 years of experience in media, an agency or research vendor.  
• Knowledge of ad effectiveness measurement such brand lift, attribution and sales lift studies.  
• Demonstrated experience creating and presenting clear and compelling data-driven narratives.  
• Strong Excel skills (pivot tables, lookups etc) and experience in creating PowerPoint, Google Slides presentations with data visualizations and insights.
• Experience with media research & digital listening tools (GWI, Comscore, MRI, Brandwatch)
• Experience with BI tools i.e. Tableau and query language (SQL, Python etc.) preferred.
• Excellent verbal and written communication skills.
• Strong knowledge of research methodologies (survey design, segmentation, brand tracking, etc)
• Highly collaborative in a cross departmental fast paced environment that requires flexibility and the ability to manage multiple priorities.  
• Keenly attentive to detail, task-driven with the ability to produce key deliverables and hit important deadlines in a fast-paced environment.

What We Offer 

• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• Competitive salary package including performance bonuses and equity plan
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $140,000 to $155,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at [email protected].

If you have any additional questions about careers at Tripadvisor you can email us at [email protected]. We have all the answers!

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