We seek a Quality Manager who can drive the quality processes and shape the Test Strategy within multiple domains. The Quality Manager will work closely with Engineering and Product leadership to understand what testing approach is required to ensure we deliver Quality to our customers. The Quality Manager role requires an in-depth understanding of various testing methodologies and tooling. The Quality Manager will work with Quality Leadership (Functional, Automation & Performance) to define what good looks like and ensure we have the correct approach to our testing. They will require a strategic mindset that will give them a 2–3-year view of what testing approach ESW may require.
- Define and implement testing strategies, processes, and procedures.
- Excellent verbal and written communication skills, ability to communicate effectively to senior leadership.
- Analyse quality metrics and identify areas for improvement then communicate effectively to senior leadership.
- Ensure that Quality is at the forefront of the delivery.
- Improving employees' existing competencies and skills and developing newer ones to support the organization's goals.
- 6-10 years’ experience in a lead Position within a similar quality organisation.
- Team leadership experience.
- Strong knowledge of software QA methodologies, tools, and processes.
- Proven Track Record of Improving delivery Across Multiple Teams and Domains, Emphasizing Continuous Integration and Continuous Delivery.
- Intellectual curiosity, learning agility, and enthusiasm for tackling challenging problems.
- Excellent operational organisation skills with meticulous attention to detail.
- Excellent debugging and problem-solving skills.
- Strong analytical skills (data-driven, research driven).
- Familiarity with agile technology development methodologies and tools.
- Strategic mindset with regards quality deliverables.
- Experience communicating with clients and external stakeholders.
- Experience with an Dev Ops Environment.
- Experience with Automation Frameworks.
What's on offer?
- Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
- Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
- Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
- When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.
ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.
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ESW is the leading global and domestic direct-to-consumer (DTC) ecommerce company, empowering the world's best-loved brands to create safer, simpler and faster shopping experiences for consumers all around the globe. ESW acquired Scalefast in June 2022, and the combined 1,300 person organization offers brands and retailers a complete portfolio of technology and services that cost-effectively support any stage of company's development.
From compliance, data security, fraud protection, taxes and tariffs to demand generation, checkout, delivery, returns and customer service, our powerful combination of technology and human ingenuity covers the entire shopper journey across 200 markets, with 100% carbon neutral shipping to consumers. Headquartered in Dublin, Ireland, ESW has global offices in the US, UK, Spain, France, Italy, Japan, Hong Kong and Singapore. ESW is an Asendia Group company, a joint venture between La Poste and Swiss Post.
What We Do
At ESW, we believe that every shopper in every country should have seamless access to their favorite brands. Our innovative software, extensive logistics infrastructure, and cross-border expertise have empowered some of the world’s most iconic brands to grow internationally while delivering a seamless, localized online shopping experience.
ESW’s modular solution gives online retailers control over the end-to-end international customer journey – from checkout to returns.
Learn how we can help you sell global but feel local: www.esw.com
