Senior Manager, Quality Engineering

Role Purpose

Defines and implements the software testing strategy, framework and best practice for the Technology Products in line with the organisational policies and provides oversight/direction to a team of testers to deliver high-quality software solutions.
 

Role Responsibilities

• Directs the development and implementation of quality control tools, frameworks and tests, defining and communicating the quality standards in line with the organisation's policies, processes and standard
• Drives continuous improvement, staying abreast of and implementing external best practices to drive efficiency, cost reduction and speed of delivery
• Manages a team of managers by providing advice, coaching and development opportunities
• Leads a team, holding responsibility for motivation, retention and performance management, promoting an inclusive and open culture
• Acts as a Subject Matter Expert (SME), the go-to person in their domain by showing the significant depth of knowledge and expertise
• Understands LSEG's commercial position in the market and how the product/service/domain fits into LSEG's commercial direction
• Leads the delivery of complex and important projects and ensures the delivery to high standards of other team members.
• Oversees external quality assurance vendors and customer quality assurance teams, under the supervision of the Director
• Builds trusting relationships with internal and external stakeholders, growing own network and collaborating with other teams. Communicates complex / technical information
• clearly and concisely in an audience-appropriate format.
   

Minimum Requirements

• Degree/Masters in Computer Science, Software Engineering or equivalent
• A minimum of 14 years’ experience in the software industry, including hands-on work with software quality frameworks using Java or Python.
• Proven experience of at least 4 years in handling multiple projects in a QA Lead/Manager capacity.
• ISTQB Test Management/Expert or equivalent
• Exhibits advanced knowledge of Testing Strategy, Operations, Quality Assurance Processes, Standard and People Management
• Exhibits advanced Test Management experience in entire Software development life cycle, third-party Testing tools and multi-tiered applications.
• Exhibits extensive experience in large scale implementation and driving complex Testing engagements across projects/ programmes.

SKILLS AND PROFICIENCY

Quality assurance

Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.

Agile delivery

Uses approaches to software development under which requirements and solutions evolve through the collaborative effort of self organising and cross-functional teams and their end user(s).

System and technology integration

Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.

Domain expertise

Possesses technical knowledge of tools and trends within industry; stays current in possible uture policies, practices, trends and information affecting prospects or customer businesses and their internal organisation; knows the competition; is aware of how strategies and tactics work in the marketplace.

Strategy development & implementation

Develops and implements corporate and business level strategies, ensuring everyone understands the strategy and knows how to deliver it.

Commercial acumen

Possesses broad knowledge of how businesses work; deep persona, and customer knowledge; knows customer workflows, contacts and how they integrate into processes; applying understanding to specific business use cases across product offerings.

Commercial insight

Utilises deep understanding of the commercial models and strategies that underpin the business, product or service the organisation provides to manage the function as a viable business entity.

People management

Leads and manages people, holding responsibility for motivation, attraction, retention and performance management.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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