Senior Manager, Quality Engineering

Job Posted Yesterday Posted Yesterday
Be an Early Applicant
Glendale, CA
165K-195K Annually
Expert/Leader
AdTech • Digital Media • News + Entertainment
Create the Tech Behind Our Magic
The Role
The Senior Manager, Quality Engineering will lead teams in implementing AI and automation in quality engineering practices. Responsibilities include driving transformation, managing vendor strategies, collaborating on project deliverables, and optimizing test strategies across multiple applications. The role requires strong leadership, communication, and the ability to manage complex projects in a fast-paced environment.
Summary Generated by Built In

The Senior Manager, Quality Engineering is a critical technology leadership role within Disney Experiences Technology & Digital.
The Senior Manager who joins our team will lead the Quality Engineering Transformation journey driving implementation for the teams' transformation to drive adoption of AI into the user story and test creation pipeline, expand the use of existing Machine Learning capabilities, unify and align test automation practices across the org, and optimize the vendor strategy across multiple businesses and stakeholders. This role will be responsible for estimating, planning, and driving multiple large, parallel efforts working closely with multiple development teams across the organization. This role is equal parts strategic and tactical requiring constant project delivery while continually developing strategies to optimize and streamline the Quality Engineering practice.
This role provides Quality Engineering for over 250 key applications, including Theme Parks' Ticketing for Walt Disney World, Disneyland and Disneyland Paris, tickets product authoring and pricing, yield management, and product recommendations. Testing includes websites, mobile apps, and ticket purchases at the US Parks.
What You Will Do• Lead and mentor a team of Quality Engineering Managers, Quality Engineers, and Quality Assurance Analysts to increase automation and leverage AI/ML tools.• Develop Quality Engineering priorities and drive accountability for the performance and results using key quality engineering metrics. Partner with senior leaders and executives to create and maintain the Quality Engineering roadmap that allows for optimal maintenance of current portfolio and delivery of future capabilities, including shift-left and sprint optimization metrics.• Collaborate with technical teams and businesses to ensure clear scope, timeline, risks, detailed user stories and acceptance criteria.• Support a growth culture focused on continuous improvement and cost efficiency. Manage third-party suppliers to ensure they deliver on their commitments and meet or exceed the business objectives.• Build strong relationships with multiple stakeholders, from end users to executives.• Ensure proactive scheduling and communication of key deliverables, milestones, and tasks.• Create and maintain project and departmental budgets, forecasts, resources plans and other expense plans.• Communicate regular updates to project teams and executive leadership on delivery progress, test plan updates, test execution and defect metrics, budget spend and forecast.
Required Qualifications & Skills• Minimum 10 years of related work experience in leading technology teams testing enterprise software solutions.• Experience with implementing testing automation on large scale projects.• Experience leading matrixed testing teams.• Experience with Automation Frameworks and tools such as, Selenium, Node JS, Eggplant, Cucumber, SauceLabs, Jenkins, Harness, qTest, etc.• Experience implementing testing strategies across complex commercial ecosystems.• Experience implementing AI/ML initiatives across multiple platforms.• Demonstrated proactive, clear, and solution-oriented approach when solving issues.• Ability to drive automation to scale while ensuring quality, stability, and maintainability.• Able to drive teams to meet deadlines and deliver under intense business environment.• Experience with Security and Compliance• Excellent written and verbal communication skills• Excellent presentation and group dynamics skills
Required Education• Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience.
#DISNEYTECH
The hiring range for this position in Glendale California is $165,000-$195,000.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Top Skills

AI
Cucumber
Eggplant
Harness
Jenkins
Machine Learning
Node Js
Qtest
Saucelabs
Selenium

What the Team is Saying

Person1
Maitri
Senior Software Engineer
“Everything at Disney is powered by technology. The animation, the movies, the storytelling that is the heart of Disney is powered by technology.“
Maitri
Nakaila
Jamie
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Burbank , CA
200,000 Employees
Hybrid Workplace
Year Founded: 1923

What We Do

Innovation is in the DNA of The Walt Disney Company. We not only embrace it, we translate it into experiences you can see and feel. From our groundbreaking work in advanced audio-animatronic robots featured in the Disney theme parks, to streaming services that are redefining entertainment, to inventing tools to create new worlds in our films — The Walt Disney Company has spent nearly 100 years immersing audiences in new and stunning experiences using groundbreaking technology. When next generation technology meets talented people ready to tackle challenges still to be imagined, anything can happen.

Why Work With Us

Every technologist at Disney is essential to helping us create unforgettable experiences and innovative products. Our teams constantly spearhead innovation by incubating cutting-edge ideas into production-ready solutions. At Disney, you’ll make an impact you can see and feel with a team that both supports and challenges your thinking.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

The Walt Disney Company Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQBurbank, CA
NL
HK
Birmingham, GB
Bristol, US
Edinburgh, GB
Leeds, GB
London, GB
Manchester, GB
Company Office Image
New York, NY
Orlando, FL
San Francisco, CA
Seattle, WA
Sheffield, GB
Learn more

Similar Jobs

The Walt Disney Company Logo The Walt Disney Company

Staff Software Engineer

AdTech • Digital Media • News + Entertainment
Hybrid
Burbank, CA, USA
200000 Employees
152K-204K Annually

The Walt Disney Company Logo The Walt Disney Company

Lead Data Engineer, Data Reliability

AdTech • Digital Media • News + Entertainment
Hybrid
Santa Monica, CA, USA
200000 Employees
149K-219K Annually

The Walt Disney Company Logo The Walt Disney Company

Software Engineer II

AdTech • Digital Media • News + Entertainment
San Francisco, CA, USA
200000 Employees
126K-169K Annually

The Walt Disney Company Logo The Walt Disney Company

QA Analyst

AdTech • Digital Media • News + Entertainment
San Francisco, CA, USA
200000 Employees
60K-80K Annually
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account