Job Description & Requirements
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Job Description & Requirements
Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You'll learn more about this during the recruitment process.
JOB SUMMARY:
Responsible for strategic program resource management, release management, and project governance. Provides direction and guidance to managers and oversees the program's output and product by promoting an atmosphere of cooperation and collaboration. Works closely with stakeholders, senior leadership, business partners, and delivery and program leaders to control cost, identify dependencies, resolve cross-program or strategic issues to successfully meet delivery timelines and deliver business value. Introduces industry best practices and incorporates processes and procedures.
MAJOR RESPONSIBILITIES:
- Portfolio, Project & Program Delivery: Drive a critical portfolio of projects & programs in support of Parks Technology and our guest experience by providing overall leadership to project management structure. Work with Product & Technology teams to develop, track, analyze and publish project and financial reports, scorecards, and program/project performance trends. This role supports the portfolio both internationally & domestically including UO, USH & USJ.
- Strategic Planning: Key contributor to annual strategic planning process for assessment of critical resources and financial estimation in support of advancing the organization vision & mission.
- People Leadership: Build & lead a high performing team of project managers, program managers, release train engineers scrum masters and others achieving operational excellence to achieve and exceed goals and objectives.
- PMO Maturity, Process & Tools: Execute up on and contribute to process improvements and best practices across PMO to support delivery excellence. Work broadly with both Business and Technology to ensure that best practice management structure and processes are implemented and managed to drive scope management and on-time/on-budget development and deployment.
- Stakeholder Management : Maintain strong relationships with key stakeholders to achieve robust and sustainable governance model. Provide overall leadership to project management structure, approach and reporting. Work broadly with both Business and Technology to insure alignment across project and program delivery.
- Risk & Issue Management: Oversee the critical area of risk management, dependency management and mitigation; inclusive of issue identification, risk assessment and mitigation development and recommendations.
- Agile Transformation: Contribute to our the agile transformation strategy.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established policy, procedures, training and team member involvement activities.
- Perform other duties as assigned.
EDUCATION:
- Bachelor's degree in Finance, Business, Information Technology, Engineering or related field required
EXPERIENCE:
- 9+ years in PMO, progressive transformation or technology enablement; or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE
What We Do
For years, we’ve been creating a legacy of unforgettable experiences for our guests. Our guests are immersed into the sights and sounds of some of the greatest movies and most legendary stories, and our Team Members are the ones who help make those incredible experiences come alive. Our Team Members realize that delivering world-class service is more than just an expectation…it’s The Universal Way. It’s who we are. It’s what we do. And, it’s the reason we strive to be recognized as the number one entertainment destination in the world.
As a part of the COMCAST NBCUniversal family, we are as committed as ever to continuing to build spectacular experiences based on the most compelling and dynamic movies, books and TV franchises in the universe. We are poised for growth and success and are focused on the future. Our Team Members not only deliver experiences of a lifetime, they create them!
At Universal Orlando Resort™, we create a balanced and rewarding work environment while encouraging individual growth and development. As a Team Member, we’ll partner with you to help identify your personal goals and provide career guidance. Best of all, it’s our philosophy to always try and promote from within first. Now, what could be more promising than that!
It’s a big Universe. Where do you fit in?
