Senior Manager, Product Marketing, Consumer Experience

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

At Checkout.com, we create Marketing that Moves. We move people to choose our products, build a brand where top marketers do their best work, and fuel growth that makes Checkout.com the clear choice.

We’ve built a global payments network that powers the world’s leading brands. Now, we are shaping the consumer experiences that sit on top of that network, starting with products like Flow, Remember Me.

As Senior Manager, Consumer Product Marketing, you will take the lead in defining how we show up to consumers. You will shape our consumer proposition, and turn strategy into experiences that drive adoption and repeat usage at scale. You will sit at the intersection of Product, Brand, and Growth, connecting product capabilities to real consumer value. This role is equal parts strategic and hands-on.

You will define positioning and go-to-market strategy, orchestrate cross-functional teams, and deliver integrated campaigns that support a high-quality consumer experience. Reporting into the Senior Director of Product Marketing and GTM, you will play a critical role in shaping how Checkout.com shows up for consumers.

• Shape the Consumer Strategy: Define the GTM strategy for how Checkout.com shows up in the consumer market, grounded in research, competitive analysis, and close collaboration with Product and Commercial.

• Positioning and Messaging: Create clear, differentiated narratives that resonate with consumers and sharpen our competitive edge.

• Affiliate & Loyalty Growth: In collaborating with commercial, design and scale affiliate and loyalty programs that reward engagement, deepen partnerships, and drive long-term consumer lifetime value. Build co-marketing initiatives with affiliates and ecosystem partners that extend reach and create measurable growth loops.

• Go-to-Market Ownership: Lead integrated campaigns across acquisition, lifecycle, and retention. Manage budget allocations for consumer campaigns and report performance to leadership.

• Cross-Functional Leadership: Orchestrate experts across product, brand, design, growth, research, and comms. Ensure consumer launches are consistent, high-impact, and data-driven.

• Market Insight & Research: Collaborate with product to commission research to identify consumer needs, behaviors, and opportunities. Translate insights into actionable strategies and positioning.

• Champion Innovation: Test bold ideas and new marketing channels to ensure our proposition evolves with consumer expectations.

• Experience: Experience in product marketing or go-to-market roles, ideally within consumer fintech, digital banking, or high-growth B2C products.

• Go-to-Market Leadership: Proven ability to take new products from concept to launch, managing execution across multiple teams and channels and measuring results.

• Lifecycle Marketing: Experience designing B2C consumer journeys across acquisition, onboarding, engagement, and retention.

• Affiliate & Loyalty Expertise: Familiarity with consumer growth levers such as affiliate programs, loyalty schemes, or referral ecosystems, and how to co-market with partners for maximum impact.

• Metrics-Driven: Confident in setting KPIs, analyzing performance, and iterating to improve ROI.

• Strategic Generalist: Broad marketing toolkit with the ability to connect dots across brand, growth, product, and research.

• Stakeholder Management Excellence: Skilled at turning complexity into clarity, inspiring both internal stakeholders and external audiences.

• Builder’s Mindset: Energized by ambiguity and motivated by building structure from scratch. You’re comfortable rolling up your sleeves, while keeping an eye on the bigger picture.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram