Senior Manager, Product Design

Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies
At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.
We are a mission-driven organization, guided by four core principles:

• Shape Technology for Good: Whether it's AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators-we're passionate about providing technology that helps them do more of what they are called to do.
• Release Collective Strength: We connect the diverse faith ecosystem-churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people-so they can achieve more together than they could alone.
• Enable Trusted Exchange: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.

We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you're ready to make an impact with your talents and skills toward this purpose, we'd love to hear from you!
The Opportunity:
Gloo is seeking a Senior Manager, Product Design to lead and grow our talented design team while shaping the user experience across multiple product lines. This is a hands-on leadership role where you'll set the strategic vision, coach a team of designers, and ensure product excellence through scalable design systems and processes.
You'll partner closely with Product, Engineering, and other cross-functional teams to build delightful, human-centered experiences that meet real user needs while driving business impact. This is a remote role based in the United States.
What You'll Be Doing:
Design Leadership & Management

• Lead, coach, and develop a high-performing team of product designers; provide ongoing feedback and career development support.
• Set clear goals and expectations, manage workloads, and ensure accountability across team deliverables.
• Foster a collaborative, inclusive, and innovative team culture.

Strategic Design Direction

• Translate product vision into scalable design strategies and systems that deliver consistent, high-quality user experiences.
• Partner with cross-functional teams to prioritize design initiatives and align with business outcomes.
• Champion the voice of the user in cross-functional planning and strategic initiatives.

Hands-On Product Design

• Contribute to design projects directly through wireframes, prototypes, and high-fidelity mockups, especially for complex or high-priority features.
• Guide and support design execution through critiques, reviews, and documentation.
• Apply systems thinking to ensure usability, accessibility, and visual consistency across the product suite.

Design Operations & Process

• Evolve design processes and workflows for efficiency and scalability.
• Support and maintain design systems and documentation, ensuring easy adoption across teams.
• Lead design quality assurance efforts during implementation phases.

Cross-Functional Collaboration

• Collaborate with Product, Engineering, Data, and Marketing to align on goals and outcomes.
• Facilitate workshops and feedback sessions to drive alignment and foster shared understanding.
• Present work to executive leadership with clarity and strategic context.

Cross-Pollination Opportunities

• At Gloo, we value creativity and innovation across all aspects of our business. As a Senior Product Designer, you'll have the unique opportunity to cross-pollinate and contribute to various creative initiatives beyond product design, including:
• • Marketing Materials: Collaborate with our marketing team to create compelling visuals and assets for campaigns and lead generation efforts.
  • Brand Development: Work on branding projects to enhance and evolve the Gloo brand identity.
  • Public-Facing Properties : Contribute to the design and improvement of public-facing properties such as gloo.us, ensuring a cohesive and engaging user experience across all touchpoints.
  • Creative Strategy: Play a key role in shaping the visual and creative strategy for Gloo's public presence.

What We're Looking For:

• Bachelor's degree in Product Design, Human-Computer Interaction (HCI), or a related field-or equivalent practical experience.
• 7-10+ years of experience in UX/UI or Product Design, with at least 2-3 years in a people management or design leadership role.
• An impressive portfolio showcasing end-to-end product design work, including shipped web and mobile products.
  Demonstrated ability to manage, mentor, and grow designers while delivering exceptional product outcomes.
  Proficiency in design tools such as Figma, Adobe Creative Suite, and other prototyping or collaboration tools.
• Strong visual and interaction design skills with an understanding of design systems and accessibility standards.
• Clear communicator with experience presenting to executive stakeholders and cross-functional teams.
• Comfortable navigating ambiguity and driving clarity and direction within fast-paced environments.

Job Location: Remote in the U.S.
Compensation: $160k - $175k
Our Team Members Enjoy:

• Competitive compensation and discretionary performance bonus commensurate with experience
• Flexible PTO policy and state-compliant sick leave to support your well-being
• Medical, Dental, and Vision plans with up to 90% coverage for employees
• Generous employer HSA contributions for HDHP elections
• Employer-sponsored 401k program with up to a 2% employer match
• Learning & Development stipend available after 6 months of employment
• Paid Parental Leave
• A dynamic, talented team, dedicated to changing the world and building an incredible business
• Onsite and virtual social events to keep us connected in our hybrid work environment

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens or U.S. Permanent Residents.
Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.
This job is posted until filled.