Senior Manager, Product & Business Analysis

Welcome to DKB Code Factory…. 

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Lead and develop a department of Product Owners and Business Analysts across Private Customers , the Cloud Competence Center, and the API Platform to institutionalize outcome‑driven discovery, measurable KPIs, and cross‑domain alignment. This role combines people leadership, strategic influence, and product excellence—offering a hands‑on opportunity to build future product leaders while shaping product practices used by millions of banking customers. Ideal for a leader who values learning, mentorship, and measurable impact.

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• Build and lead a high‑performing chapter of approximately eight Product Owners and Business Analysts across Private Customers Porfolio, Cloud Competence Center, and Tech API Platform.
• Coach and develop direct reports through structured capability assessments and individualized development plans; define and communicate clear career progression criteria.  
• Drive consistent, outcome‑focused roadmaps: ensure major initiatives include measurable business outcomes, prioritized rationale, and explicit success metrics.  
• Institutionalize a Product Excellence Framework (discovery, hypothesis testing, KPIs, decision gates), pilot adoption, and scale best practices across domains.  
• Establish and run knowledge‑sharing rituals, mentoring programs, and a living PO/BA Practices handbook to increase chapter capability and cross‑domain collaboration.  
• Influence stakeholders across business and technology to align on priorities, reduce decision delays, and maintain strong cross‑domain governance—without owning individual product backlogs.  
• Promote responsible adoption of AI and product analytics to improve discovery, prioritization, and validation practices.

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• 6–10+ years of experience in Product Management, Product Ownership, or Business Analysis, including leadership/people management responsibilities.  
• Proven experience mentoring and managing Product Owners and/or Business Analysts in a matrix or chapter organization. 
• Strong expertise in Product Discovery, outcome‑oriented delivery, and Agile product practices.  
• Demonstrated ability to influence cross‑functional stakeholders and build trust across organizational boundaries.  
• Experience with Jira, Confluence, Miro, Figma and product analytics tools (e.g., Mapp, Amplitude, GA4 or similar).  
• Comfortable using or evaluating AI‑assisted product management tools and discovery/prioritization frameworks.  
• Strong analytical mindset and experience defining and tracking KPIs.  
• Excellent written and spoken English. Spanish language skills are a plus but not required.
• You're passionate about your work, but also know how to enjoy your free time!