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Fetch helps people live rewarded, with a vision to create the rewards destination for everyone.
The Role
Leads Fetch’s public relations and external communications strategy, creating technology, AI, consumer behavior, and commerce narratives. Identifies high-impact earned media and thought leadership opportunities, builds journalist relationships, manages media initiatives, and translates complex product and data developments into compelling stories. Partners with Product, Engineering, Data, Marketing, and executives to amplify launches, partnerships, cultural moments, and brand positioning.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
About the Role:
Help us tell one of the most compelling stories at the intersection of consumers, technology, and advertising.
Fetch is changing the way consumers engage with brands and the way brands build relationships with consumers. Each day, millions of consumers use the Fetch app to live rewarded, shopping, playing mobile games, working out and more.
As technology, AI, commerce, and media converge, Fetch is uniquely positioned to help define what comes next. We have an extraordinary consumer audience, a differentiated view into real-world purchasing behavior, and a technology platform that connects consumer engagement to measurable business outcomes. Now we need a storyteller who can help the world understand why that matters.
We’re looking for a Senior Manager of PR & Communications who knows how to find the big story, shape the narrative, and land the headline. Someone who can turn a product innovation into a technology story, consumer behavior into a cultural conversation, and a business milestone into a reason for the industry to pay attention. This isn’t a role for someone who wants to simply manage a press calendar, distribute announcements, or wait for news to happen.
We want someone who creates opportunities. Someone with exceptional editorial instincts, a genuine curiosity about technology and consumer behavior, and the ambition to help build one of the most compelling brands in technology. If you love finding the story nobody else sees, know what makes a journalist lean forward, and get a genuine rush from landing a headline that moves the conversation, we should talk.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:
Own the Story. Shape the Narrative.
- Develop and execute compelling external narratives that support Fetch’s broader communications strategy, highlighting the intersection of consumer engagement, technology, AI, and commerce.
- Find the big ideas and unexpected angles that elevate Fetch beyond the traditional rewards and loyalty conversation.
- Identify and execute high-impact media and thought leadership opportunities that elevate Fetch and its leaders in relevant conversations about consumer engagement, technology, and media.
- Bring and build relationships with influential journalists, editors and producers across consumer, technology, business and retail media.
- Move quickly to capitalize on breaking news, emerging trends, cultural moments, and industry conversations.
- Own the planning, execution, and measurement of priority earned media initiatives, establishing clear objectives, evaluating coverage quality and audience reach, and using performance insights to refine communications approaches and improve results.
Put Technology & Innovation at the Center of the Conversation.
- Lead the development and execution of PR initiatives that showcase Fetch’s technology and innovation, partnering with Product, Engineering, Data, and executive stakeholders to translate key developments into compelling external stories.
- Translate developments in AI, personalization and consumer intelligence into compelling, accessible narratives.
- Develop and execute thought leadership initiatives that highlight Fetch’s innovation in consumer engagement and commerce, securing opportunities that strengthen brand credibility and industry visibility.
Make Fetch a Consumer Brand People Talk About.
- Turn Fetch’s unique understanding of shopping and consumer behavior into insights that spark national conversations. Lean into what it means to “live rewarded” every day.
- Partner with Marketing and Product to amplify launches, partnerships, campaigns, and cultural moments.
- Develop earned media stories and communications initiatives that reinforce Fetch’s consumer value proposition and strengthen awareness of its rewards platform.
What You’ll Bring
First and foremost, you’re a killer storyteller with exceptional news judgment. You understand what makes a story interesting, why a journalist would care, and how to turn a good idea into a great headline. And you move at the speed of the news cycle.
Beyond that, we’re looking for:
- 8+ years of experience in public relations or communications, ideally with a high-growth consumer technology company, disruptive brand, or agency representing ambitious technology businesses.
- A track record of landing meaningful earned media. You’ve secured coverage that made a difference, and you can explain the strategy and creativity behind it.
- An instinct for the intersection of technology, business, and culture. You’re genuinely curious about AI, consumer behavior, commerce, media, and the technologies changing how people and brands interact.
- Strong relationships and credibility with consumer journalists. You know how newsrooms work, understand what reporters need, and have earned the trust of people who shape the conversation.
- The ability to make complex ideas simple and compelling. You can sit down with an engineer, product leader, or data scientist and walk away with a story that belongs in a major publication.
- A proactive, entrepreneurial mindset. You don’t need someone to hand you a story. You go find it, build it, and make it happen.
- Exceptional writing skills. You know how to craft a headline, sharpen a pitch, develop a narrative, and make every word count.
- Comfort with speed, ambiguity, and ambition. You thrive in environments where things move quickly, priorities evolve, and the best ideas can come from anywhere.
- Strong strategic instincts and the confidence to use them. You’re willing to challenge an idea, offer a better one, and push for work that makes a real impact.
Why Fetch?
Because the most interesting stories are the ones that haven’t been told yet. Fetch sits at the intersection of some of the biggest shifts in technology, media, and consumer behavior. We have the scale, data, technology, and ambition to play a meaningful role in shaping what comes next.
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $151,131-177,801. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.
- Benefits for humans and pets: We offer comprehensive medical, dental, and vision plans for everyone, including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue, and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break. (Holidays will vary for Canada-based roles)
- Robust Leave Policies: 14 weeks of fully paid parental leave for all employees, plus 6 additional weeks of paid childbirth recovery leave for birthing parents, and a flexible return-to-work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one-time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers, and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US for US-based roles. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 8+ years of experience in public relations or communications
- Track record of securing meaningful earned media coverage
- Strong relationships and credibility with consumer journalists
- Exceptional storytelling and news judgment
- Ability to translate complex technology, product, engineering, and data concepts into compelling narratives
- Exceptional writing skills, including headlines, pitches, and narratives
- Experience or interest in AI, consumer behavior, commerce, media, and technology
- Proactive, entrepreneurial mindset
- Ability to work effectively in a fast-paced, ambiguous environment
- Experience with a high-growth consumer technology company, disruptive brand, or agency representing technology businesses
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Through Fetch Points, the platform transforms everyday actions into rewarding moments, with more than $1 billion in Fetch Points awarded to date. Every day, more than 13 million receipts are submitted on Fetch, creating visibility into $212 billion in gross merchandise value and delivering the largest retail-agnostic, SKU-level view of household spending. This unmatched dataset powers Fetch as an outcomes-based advertising platform that acquires and retains lifelong consumers.
Why Work With Us
At Fetch, we back your ambition. You’ll have the scope, trust, and opportunity to turn bold ideas into meaningful impact for millions of people. Our builder-minded, high-agency, low-ego culture gives you room to shape what comes next and grow in ways that last, all while helping people live rewarded.
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