Senior Manager, People Success

Posted Yesterday
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Boston, MA, USA
Hybrid
133K-296K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
Leads People Success strategy and programs for go-to-market functions, partnering with executives on organizational design, talent management, workforce planning, employee relations, compensation, engagement, and retention. Manages a global People Success team, uses people analytics to guide decisions, coaches managers and employees, facilitates workshops, and drives scalable employee experience initiatives in a rapidly changing environment.
Summary Generated by Built In

People Success means just that - you will partner with the Chief Marketing Officer, Chief Revenue Office functional areas of the Company and help them be successful in their respective roles. In order to do so, you will help identify the needs of the department, develop strategies to implement , and lead your team through projects and impactful priorities to support our employees and evolve the business.  

You thrive in a rapidly evolving company by being able to deal with ambiguity, multiple deliverables, and working through complex problems. You are solution oriented, an influential communicator, and a thoughtful team builder.  and multiple moving pieces, while still holding up quality, long-term thinking, and delivering value to other business leaders.  Importantly, the successful candidate will also be able to have fun and collaborate well with others.

The Senior Manager, People Success will work in close partnership with multiple executive leaders and teams within our Go-To-Market Functions for our Travel and Ex business. Your expertise of 7+ years is demonstrated through your expertise in influencing, navigating, and executing across a business with multiple senior level leaders and priorities. 

You are accountable for leading programs at scale, from need identification to implementation, considering the unique needs of our internal customers and in close partnership with the team and cross functional partners.

In this role, you will work closely with senior leadership to understand the business, talent needs, and be an advocate for innovation, automation, positive employee experiences, and driving our People Strategy to fruition.

What You'll Do:

  • Consulting leadership on org design, people matters, manager coaching & development, performance and talent management, organizational realignment and workforce planning, hiring & retention strategies, and People program development and implementation
  • Results-driven individual that can build credibility & trust with leaders and employees across all levels
  • Deep business acumen and collaborative mindset, with the executional know-how of helping to build & scale teams globally through ongoing development, support and engagement of employees
  • Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship
  • Empathetic partner who actively listens, and provides coaching to employees and managers through complex and confidential situations
  • Lead People Success initiatives every quarter to continue to build and improve our foundation as an organization and programs for employees
  • Partner with leaders to develop people strategies to further their business objectives
  • Identify and deploy impactful people strategies and policies that enable the Engineering and Expense organization to perform and scale effectively as it grows
  • Manage a global team within our People Success organization 
  • Assess qualitative and quantitative data to identify trends, tell a story, and create ways to support our employees and improve our business.
  • Lead investigations or other activities that relates to employee relations as needed
  • Lead compensation analyses and talent reviews
  • Facilitate workshops for manager,employee enablement, and team building
  • Partner in fostering a culture that supports our mission by supporting the design and implementation of engagement and recognition initiatives and programs
  • Focus on results and thriving in a rapidly changing and competitive environment
  • Proven track record of building and improving employee experience at top-notch organizations
  • Ability to learn and adapt to changing business priorities
  • Resilience and forward-thinking approach

What We're Looking For:

  • Relevant bachelor or master degree
  • A minimum of 7 years of experience as a manager of others, HRBP/ People Partner or similar. 
  • Ability to work in a fast moving and changing environment
  • Exceptional consultative skills
  • Ability to deliver on commitments while working autonomously
  • Strong relationship building skills
  • A curious and inquisitive nature
  • Must have a “we” vs “i” mentality
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$133,200—$296,200 USD
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$133,200—$296,200 USD

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. 

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. 

  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. 

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

Skills Required

  • Relevant bachelor's or master's degree
  • At least 7 years of experience as a manager of others, HRBP, People Partner, or similar
  • Ability to work in a fast-moving and changing environment
  • Exceptional consultative skills
  • Ability to deliver on commitments while working autonomously
  • Strong relationship-building skills
  • Curious and inquisitive nature
  • Collaborative team-oriented mentality

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares

Navan Compensation & Benefits Highlights

  • Healthcare Strength — Medical, dental, and vision coverage for employees and families are explicitly offered, and healthcare is often characterized as a strong part of the package with mental‑health resources included. This breadth of core health benefits is consistently highlighted alongside lifestyle supports.
  • Leave & Time Off Breadth — Policies emphasize flexible/unlimited vacation in the U.S., with region‑specific structures such as five weeks of paid annual leave in the UK. This scope of time‑off options is presented as a clear advantage.
  • Parental & Family Support — Paid parental leave is structured at 16 weeks for birthing parents and 10 weeks for non‑birthing parents. This level of support is positioned as a meaningful benefit for families.

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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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