Director, People Success

Reposted 4 Hours Ago
Easy Apply
New York, NY, USA
Hybrid
165K-366K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Travel & expense made easy.
The Role
Leads People Success for go-to-market functions by partnering with executives on organizational design, talent management, workforce planning, employee relations, compensation, engagement, and retention. Manages a global People team, develops and implements people strategies and programs, uses workforce analytics to identify trends, coaches managers and employees, facilitates workshops, and supports organizational growth and change.
Summary Generated by Built In

In People Success, our mission is clear: you will collaborate closely with the President of Go-To-Market (GTM) and key global leaders—including the Chief Revenue Officer, Chief Marketing Officer, and Partnerships & M&A teams—to define global strategy and ensure organizational programs align with overarching business goals. In this role, you will leverage high agility, strategic creativity, and expert stakeholder management to diagnose complex departmental needs, formulate executable vision, and lead a high-performing global team through high-priority initiatives that empower our people and scale the organization.

You thrive in a rapidly evolving global environment by navigating ambiguity with agility and creative problem-solving. You are a strategic visionary, an influential communicator, and an expert stakeholder manager capable of bringing cross-functional executives together to execute complex deliverables, while driving long-term organizational value and building high-performing teams.

The Director, People Success will serve as a strategic advisor and partner to senior executive leaders across our global Go-To-Market Functions for our Travel and Expense business. Your 10+ years of experience is demonstrated through your mastery in executive stakeholder management, strategic vision execution, and driving global organizational change.

You are accountable for translating strategic vision into execution at global scale, deploying creative solutions to address complex business needs in close collaboration with international teams and senior cross-functional leaders.

In this role, you will work closely with senior leadership to understand the business, talent needs, and be an advocate for innovation, automation, positive employee experiences, and driving our People Strategy to fruition.

What You'll Do:

  • Providing strategic consultation to executive leadership on global organizational design, talent strategy, executive coaching, workforce planning, and enterprise People program development
  • Results-driven individual that can build credibility & trust with leaders and employees across all levels
  • Deep business acumen and collaborative mindset, with the executional know-how of helping to build & scale teams globally through ongoing development, support and engagement of employees
  • Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship
  • Empathetic partner who actively listens, and provides coaching to employees and managers through complex and confidential situations
  • Lead People Success initiatives every quarter to continue to build and improve our foundation as an organization and programs for employees
  • Partner with leaders to develop people strategies to further their business objectives
  • Identify and deploy impactful people strategies and policies that enable the Sales, Account Management, Customer Success and Marketing  organization to perform and scale effectively as it grows
  • Lead and inspire a global team of People Success professionals, driving team performance and operational excellence
  • Assess qualitative and quantitative data to identify trends, tell a story, and create ways to support our employees and improve our business.
  • Lead investigations or other activities that relates to employee relations as needed
  • Lead compensation analyses and talent reviews
  • Facilitate workshops for manager,employee enablement, and team building
  • Partner in fostering a culture that supports our mission by supporting the design and implementation of engagement and recognition initiatives and programs
  • Proven track record of building and improving employee experience at top-notch organizations

What We're Looking For:

  • 10+ years of HRBP/ People Partner role in a fast paced environment or high growth tech company
  • 5+ years demonstrated success leading and developing high-performing global teams
  • Proven expertise in executive stakeholder management, creative problem-solving, and executing strategic vision across complex global organizations 
  • Ability to work in a fast moving and changing environment
  • Exceptional consultative skills
  • Ability to deliver on commitments while working autonomously
  • Strong relationship building skills
  • A curious and inquisitive nature
  • Ability to learn and adapt to changing business priorities
  • Resilience and forward-thinking approach
  • Must have a “we” vs “i” mentality
  • Relevant bachelor or master degree
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$164,700—$366,000 USD

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. 

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. 

  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. 

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

Skills Required

  • Relevant bachelor's or master's degree
  • At least 7 years of experience as a manager of others, HRBP, People Partner, or similar
  • Ability to work in a fast-moving and changing environment
  • Exceptional consultative skills
  • Ability to deliver on commitments while working autonomously
  • Strong relationship-building skills
  • Curious and inquisitive nature
  • Collaborative “we” versus “I” mentality

What the Team is Saying

Brian Guimond
Adamas Victória Cavalcante Robitz
Bastian Martino
Charlotte Delafosse
Daniella Schuh
Alice Rao-Wyckoff
Mily O Loughlin
Anna
Roshni
Henry Statfeld
Jose Soares

Navan Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare coverage is considered a strong point, with comments about solid plan options, provider networks, and support for families. The offering is portrayed as a reliable foundation of the total rewards package.
  • Leave & Time Off Breadth — Flexible or unlimited vacation is positioned as a core benefit with broad time-off flexibility. The policy can be generous when workload and manager support align.
  • Parental & Family Support — Paid parental leave for both birthing and non-birthing parents is described as a meaningful benefit. This support is highlighted alongside other family-friendly offerings.

Navan Insights

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The Company
HQ: Palo Alto, CA
3,300 Employees
Year Founded: 2015

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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Navan Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.

Typical time on-site: 4 days a week
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