Senior Manager, Payroll

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you passionate about ensuring that employees are paid accurately and on time? Do you thrive in a dynamic and fast-paced environment where your attention to detail makes a significant impact? If so, we have the perfect opportunity for you!
As an HR Payroll Manager at Kyndryl, you'll be the payroll guru, ensuring that the entire process runs like a well-oiled machine. Speed and accuracy are your middle names, and you take pride in making sure every employee gets the paycheck they deserve. But it's not just about numbers; you'll be the bridge between our incredible employees and third-party payroll vendors, ensuring that our unique pay policies are seamlessly integrated into the system.
But that's not all; you'll have the exciting opportunity to spearhead the coordination of third-party payroll system implementations and upgrades. Embrace the challenge of managing these projects and watch as your expertise helps us stay at the forefront of payroll technology.
Interpreting pay policies may sound like a mundane task, but not for you! You'll be the interpreter of a payroll symphony, ensuring that vacation days, leaves of absence, disability, workers' compensation, and union contracts are harmoniously calculated and applied to the various accounts. Your knowledge of government regulations and withholding exemptions will be key in this symphonic masterpiece.
And here's the exciting part – you won't just be a payroll expert; you'll also be a compliance champion. Staying up-to-date with ever-changing federal and state payroll requirements is no small feat, but you'll rise to the challenge. Your dedication to compliance will keep us ahead of the game, ensuring that we're always on the right side of the law.
As part of our Kyndryl team, you'll also be involved in the offboarding process. You'll work closely with former employees, labor unions, and internal teams to ensure a smooth transition and seamless handling of all offboarding tasks.
So, if you're ready to take on a rewarding role as our HR Payroll Manager, join us and let's build a future where accurate payroll processing and compliance are celebrated like it deserves. Apply now and let your payroll prowess shine!
Your Future at Kyndryl
Kyndryl has a global footprint, which means that as an HR Payroll Manager at Kyndryl, you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential – offering a wide range of professional and personal growth opportunities that you won’t find anywhere else.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience

Technical Expertise of Payroll: Hands-on working knowledge and achievement of outcomes that include end-to-end payroll operations. A change agent: Experience in Payroll transformation and vendor transitions. Adopting and implementing strategies to improve adherence to global processes including having knowledge of industry best practices.

Payroll Compliance & Risk Management: Stay updated on global, regional, and local payroll laws to ensure compliance. Implement internal controls and audits to mitigate compliance risks. Implement forensic payroll audits to identify fraud risks.

Data Security & Privacy: Ensure payroll data adheres to GDPR, SOC 1, ISO 27001, and other security roles/standards and organizational guidelines.

Payroll Technology and Automation: Lead the adoption of cloud-based payroll solutions (Workday, ADP, EY etc.).

Payroll Accuracy & KPIs: Track cost per payroll, accuracy, efficiency, cycle times, employee experience and compliance.

Agile & Continuous Improvement Mindset: Apply Lean Six Sigma process improvement methodologies to eliminate inefficiencies.

Vendor SLA Management: Ensure payroll providers meet service level agreements (SLAs) and compliance benchmarks. Manage payroll vendors to ensure global workforce compliance.

Employee Experience Focus: Improve payroll satisfaction scores by enhancing accuracy and timeliness.

Financial Acumen & Cost Management: Demonstrated fiscal competence to manage payroll budgets. Optimize payroll expenses without impacting compliance or employee experience.

Education: Bachelor’s degree in accounting or business and MBA in human resources

Professional Experience:

• 10+ years of progressive experience in global payroll operations.
• Expert in MS Excel, macros, Power BI, MS list
• Lean Six Sigma, Payroll, Compensation certification.
• Hands on experience of managing global mobility and stock options, long term incentive planning in payroll.

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Key Responsibilities

Payroll Processing & Administration:

• Accurate salary processing as per Payroll Calendar in a timely manner
• Time & Attendance Management: Integrating data
• Deductions & Benefits: Taxes and employee benefits
• Bank Transactions & Payments: Timely salary distribution via vendor and treasury
• Payslips & Documentation: Secure payslip delivery

Compliance & Regulations:

• Taxation Compliance: Proper deductions and reporting
• Labor Law Compliance: Adhering to wage laws
• Audits & Reporting: Internal & external compliance as per approval & governance model
• Record-Keeping & Data Security: Compliance with laws & organizational guidelines

Payroll System & Technology:

• Global Projects Implementation: Support and drive to implement global payroll systems projects and/or transformation
• Collaborate with internal stakeholders and external vendors to ensure seamless project execution

Operational Efficiency:

• Automation & Process Improvement: Enhancing efficiency using knowledge of Lean Six Sigma and/or Kaizen to drive improvement
• Identify opportunities to streamline processes and optimize payroll operations.
• Analyze data to mitigate risks, identify trends and inform future project planning

Employee and Team Enablement:

• Payroll Queries & Issue Resolution: Support HR Services for L2 escalation & query resolution
• Communication & Enablement: Ensure team operating rhythms & procedures awareness
• Performance Enhancement: Use data and dashboards for metrics, SLAs, analytics to track & enhance efficiency
• Coach and Develop high performing payroll teams

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.