Senior Manager Retail Operations Compliance
See yourself in our team:
Risk Management is an independent function within CommBank which is accountable for providing approval and acceptance of decisions to ensure the Group remains within its risk appetite.
The Technology and Operations (Tech & Ops) Risk team is responsible for providing specialist Line 2 Operational Risk and Compliance (OR&C) advice, assurance and acceptance/approval of decisions made across the Technology, COO and Supplier Support Units.
The Chief Operations Office (COO) Line 2 Risk & Compliance team with Tech & Ops Risk, is responsible for providing independent Operational Risk and Compliance (OR&C) advice, assurance and acceptance/approval of decisions made across the COO to ensure a strong control and compliance environment that operates within risk appetite.
Do work that matters:
We are seeking a seasoned Senior Manager, Compliance Advisory to join our team. This role will focus on providing compliance advisory and assurance support to our retail operations business. The ideal candidate will have extensive experience in financial services, particularly in retail banking compliance, and possess strong stakeholder management and business writing skills.
Key responsibilities for this role includes:
Provide compliance advisory support to retail operations business stakeholders.
Assess compliance incidents to determine if they result in breaches of financial services law.
Advise on compliance considerations for business changes and specific circumstances.
Develop and implement measures, processes, and procedures to ensure ongoing compliance.
Approve compliance self-assessments and ensure appropriate controls and compliance arrangements are in place.
Contribute to senior management reporting, including compliance contributions to CRO reporting and NFRC.
Maintain knowledge of internal compliance management frameworks and relevant financial services laws and standards.
We’re interested in hearing from people who have:
Proven experience as a Senior Manager in a compliance advisory role, preferably within retail banking.
Strong stakeholder management and effective communication skills.
Excellent business writing and communication skills.
Demonstrable experience in financial services, with a focus on compliance.
In-depth knowledge of compliance management frameworks and relevant financial services laws, including NCCP Act, Corporations Act, Banking Code of Practice, Privacy Act, and E-Payments Code.
Ability to work independently and as part of a team, with a proactive and solution-oriented approach.
If this sounds like the role for you then we would love to hear from you. Apply today!
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Skills Required
- Proven experience as a Senior Manager in a compliance advisory role
- Experience within retail banking
- Strong stakeholder management and effective communication skills
- Excellent business writing skills
- Demonstrable experience in financial services with a focus on compliance
- In-depth knowledge of compliance frameworks and financial services laws (NCCP Act, Corporations Act, Banking Code of Practice, Privacy Act, E-Payments Code)
- Ability to work independently and as part of a team with a proactive, solution-oriented approach
What We Do
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances.
