Senior Manager, Marketing Client Relations

Company: The mission of Well (https://www.well.co/) is to transform healthcare through our unique impact on our members' health and happiness. We do this through our differentiated consumer experience and world-class data and analytics engine that drive engagement and behavior change. Our product — a consumer health engagement platform — integrates concierge services, behavioral health, telemedicine, care management and wellness services to drive sustained engagement, lower costs and improve the health of members. In addition to our product, we know our team makes us unique. We’re a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees.  We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.

Position Title: Senior Manager, Marketing Client Relations

Reporting to:  Senior Director, Marketing and Engagement

Location: Chapel Hill, NC; Newton, MA; New York, NY

Compensation: $105,000-$125,000, depending on qualifications, plus bonus potential and benefits

Position Summary: 

We are seeking a highly motivated and experienced Senior Manager, Marketing Client Relations to join our team. The ideal candidate will have at least 5 years of experience in account management and marketing and a strong understanding of marketing principles and practices. 

As a Senior Manager, Marketing Client Relations you will be responsible for managing client relationships for the Well Marketing team, developing marketing plans, tracking and reporting on marketing results, working with other members of the marketing team to develop marketing campaigns, and staying up-to-date on marketing trends and best practices.

If you are a creative, results-driven marketing professional who is passionate about delivering exceptional client service and driving business growth, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• As a Marketing point of contact, contribute to client relationships by providing excellent customer service and communication.
• Serve as a consultative partner for each client, understanding their needs and goals, and contributing marketing solutions to help clients achieve employee activation and engagement goals. 
• Analyze, track and report on marketing results to clients and the marketing team, providing insights and recommendations for improvement.
• Develop marketing plans that align with the client's business objectives and goals.
• Work collaboratively with other members of the marketing team to develop and implement effective marketing campaigns.
• Stay up-to-date on marketing trends and best practices, sharing knowledge and insights with the team and clients.

Preferred Qualifications:

• 5-7 years of experience in account management and marketing with an agency or similar.
• Understanding of marketing principles and practices.
• Experience managing campaigns and promotions, from concept through execution
• Data fluency, analytic proficiency, and a passion for driving and measuring results
• Excellent communication, organizational, and project management skills.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Additional Job Information

Well is on a mission to redefine the healthcare experience. This is an opportunity to re-shape healthcare for America. We are developing solutions to improve the quality and affordability of healthcare.  We welcome team members who are passionate about that mission. 

We embrace diversity and are committed to building an inclusive team. All qualified applicants will be eagerly considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.