Senior Manager - Market Access Operations

About the Department
Novo Nordisk's Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers. Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?
The Position
Responsible for the development, execution and delivery of market access operations for Area and National Account teams including the Trade Account team. Lead the development, enhancements and deployment of Market Access formulary nomenclature process and supporting systems. Responsible for the formulary communication process and ensure close collaboration with the Area and National Account teams, Brand teams, Field Sales Execution and CI&A teams. Interfaces with and develops strong working relationship with Market Access Strategy and Innovation team, Brand teams, CI&A and Field Sales Execution on tools and tactics that support execution pull through. This role will work closely with the Commercial Operations Team to ensure that Market Access Formulary messaging is pulled through effectively with field facing teams. Support the Area and National Account Directors and Account Managers on data analysis and reporting and the development of Area and National Account Profiles and Executive Summaries. Works with and seeks input and feedback from Area and National Account Manager team on tools, resources and systems that meet their customer needs. Supports Area and National Account Directors regarding Product Launch Readiness, IC, and Strategic Actions development. Attends and assists Area and National Directors with team calls and meetings. Communicates regularly with Market Access leadership to ensure the operational needs of Area and National Account Managers are being met.
Relationships
Reports to the Director of Market Access Planning, Execution and Operations. Interacts and collaborates with many individuals at all levels in Market Access Strategy and Innovation, Diabetes, Obesity, and Rare Disease Marketing, Field Sales, CI&A, Field Force Execution, Marketing Operations, and Legal/Medical/Regulatory PRB reviewers. External relationships include the Market Access associations and related vendors and consultants.
Essential Functions

• Acts as the advocate for operational and executional needs for Market Access account management teams
• Collaborates with the Market Access Strategy & Innovation team to ensure that key account targeting, and promotion program execution is driving results
• Assists with data pull/analysis as needed from Area and National Account Directors and Account Managers in preparation for customer meetings
• Serves as expert managed care counsel for cross functional teams
• Functions as a liaison with internal stakeholders to assist in the development and implementation of tactical pull through plan. Seeks insights and feedback from Field Sales, Diabetes, Obesity and Rare Disease marketing and others. Determines success factors for previous tactics implemented across the company
• Ensures IT systems meet needs of market access field teams
• Identifies brand tactical opportunities and ensures execution of pull through materials that support national account formulary opportunities
• In conjunction with the Strategy & Innovation teams, aligns to the development of tactics to enhance strategy for gaining, protecting and growing profitable formulary access of Brand in the managed care and Trade channels
• Teams to align on content and rollout of training and strategies for the Area and National Account teams
• Keeps Area and National Account Directors and Account Managers up to date with key field insights and operational needs locally and nationally
• Leads formulary communication process and ensure key stakeholders are notified and formulary trackers are updated accordingly
• Leads PRB efforts (as needed) by developing strong working relationship with PRB team; works directly with agency and scheduling lead to insure PRB expectations are met, and tactics are delivered through process on time and accurately
• Ensures Area and National Account Profiles are up to date. Represents Market Access with CI&A, Brand teams, etc. and acts as a liaison to communicate needs and assist in development of reporting requirements for the Area and National Account teams. Reports progress and commitments to the Director of Planning, Execution and Operations
• Develops and implements business process and system training in support of market access business planning and execution
• Acts as lead for the integration of approved Market Access Trade strategies and tactics into the annual brand and portfolio strategies and tactics
• Develops and presents compelling business plans for management endorsement
• Measures and monitors impact of key tactics and plans to deliver value and/or a positive ROI. Makes adjustments accordingly to drive success
• Works closely with all cross functional to ensure successful development and execution of marketing plans
• Supports Sr. Director, Trade to develop and execute tactics, which are strategically aligned with brand objectives and channel strategies
• Collaborates closely with Sr. Director, Trade and Marketing to develop pharmacy programs that support channel aspirations
• Ensures the effective integration and translation of brand/portfolio strategies (by working closely with brand leads, Sr. Director, etc.) with channel strategies developed by Market Access into brand/portfolio specific strategies and tactics via the Extended Brand Team (EBTs) and other governance bodies
• Functions as liaison to Managed Markets, Trade, Diabetes Sales and MC&G teams for Diabetes marketing strategies. Ensures alignment of brand resources with Managed Markets channel strategies
• Assists in analyzing the marketplace through data to assist in strategic planning and identification of opportunities in managed markets
• Assists in developing and maintaining key contacts with internal/external target audiences to fully understand marketplace dynamics
• Coordinates and collaborates with the Marketing and Trade teams to identify and respond to changes in the marketplace
• Provides input on brand related market research plans to ensure integration with managed markets

Physical Requirements
20-30% overnight travel required.
Qualifications

• A Bachelor's degree required; major in in business preferred
• 8+ years of progressively responsible experience within sales, marketing, and product management or managed markets-related functions required
• Ability to collaborate across teams
• Demonstrated critical thinking and analytical skills required
• Demonstrated Leadership Capabilities
• Ability to successfully manage multiple projects
• Knowledge and ability to perform Excel and PowerPoint functionalities
• Ability to collaborate across teams

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.