This role sets and activates the vision for technical learning across the IT division, defining and executing a future-ready learning strategy that builds critical engineering, AI, and delivery capabilities at scale. The leader serves as the face of IT learning, influencing senior stakeholders and translating emerging technology trends into impactful, business-aligned learning solutions.
Operating at the intersection of learning strategy and hands-on technical expertise, this role leads the design of end-to-end learning experiences spanning onboarding and continuous development. Success requires deep credibility in modern software delivery practices and the ability to design and deliver learning that enables real-world technical application. This individual leads a high-performing team and ensures the learning ecosystem drives measurable adoption, capability growth, and workforce transformation across a global IT organization.
This Hybrid Role (in office Tues‑Wed‑Thurs) is based in Charlotte, NC or Malvern, PA (HQ)
Responsibilities:
Define and execute a multi-year IT learning strategy aligned to workforce priorities, business outcomes, and emerging technology trends.
Serve as the primary learning leader for IT, influencing senior leadership and shaping investment decisions through compelling, data-driven narratives.
Lead end-to-end design of scalable learning experiences, including onboarding and continuous learning journeys that drive measurable skill progression.
Ensure learning solutions reflect modern engineering practices, including AI-enabled development, cloud-based workflows, and software/product delivery lifecycles.
Partner with engineering, product, and architecture leaders to align learning priorities with evolving technical capability needs.
Establish clear success metrics (e.g., adoption, proficiency, behavior change) and continuously optimize learning effectiveness through data and feedback loops.
Build and maintain strong cross-functional partnerships across divisions, ensuring alignment and engagement with senior stakeholders and sponsors.
Lead and develop a team of learning leaders, instructional designers, and technical trainers, fostering a culture of innovation and continuous improvement.
Drive integration of external partners and tools into the learning ecosystem while maintaining internal standards and strategic consistency.
Stay ahead of external trends in AI, learning technology, and workforce development, translating insights into differentiated learning strategies.
Qualifications:
Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.
8+ years of progressive experience, including leadership in technical learning, software delivery, or related fields.
Demonstrated experience navigating the software or product development lifecycle (SDLC/PDLC) and applying that understanding to capability building.
Proven ability to design and deliver technical learning solutions or enablement programs that drive real-world application and behavior change.
Strong technical fluency, including experience with modern development practices, AI tooling (e.g., Claude, GitHub Copilot or similar), and hands-on learning or experimentation.
Experience influencing senior leaders and communicating complex strategies to executive stakeholders.
People leadership experience with the ability to build, coach, and scale high-performing teams.
Experience building internal learning solutions (not just vendor-based) strongly preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Skills Required
- Bachelor's degree or equivalent combination of training and experience
- 8+ years of progressive experience, including leadership in technical learning or software delivery
- Demonstrated experience with SDLC/PDLC and applying it to capability building
- Proven ability to design and deliver technical learning solutions that drive real-world application and behavior change
- Strong technical fluency with modern development practices, AI tooling, and hands-on learning/experimentation
- Experience influencing senior leaders and communicating complex strategies to executives
- People leadership experience building, coaching, and scaling high-performing teams
- Advanced degree
- Experience building internal learning solutions (not just vendor-based)
Vanguard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.
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Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
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Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.
Vanguard Insights
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.
